{"id":2450418,"url":"https://alion.io/job/dale-howard-lead-technician","title":"Lead Technician","company":{"id":4420999,"name":"Dale Howard Auto Center of Iowa Falls","domain":"dalehoward.com","url":"https://alion.io/company/dalehoward","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Iowa Falls, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1137},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-11-01T12:32:31Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Dale Howard Auto of Iowa Falls is looking for an experienced Lead Technician to lead a dynamic team in a fast-paced environment! If you're ready to drive excellence, ensure top-tier service, and elevate shop performance, we want you on our team. Monday - Friday hours and an air conditioned shop!!\nPurpose of the Position:\nThe Lead Technician plays a key role in supporting the service department by providing technical expertise, leadership, and daily coordination of the technician team. This position focuses on maintaining workflow efficiency, ensuring quality repairs, and driving accountability through daily goals and communication.\nKey Roles & Responsibilities:\nHelp mentor, support & develop fellow technicians through technical support and guidance\nParticipate and help lead daily Fixed Operations team huddles\nMonitor shop workflow & work in process goals\nEnsure quality and efficiency in work completed and departmental processes\nResponsible for helping establish, track and monitor team members performance goals \nContinuous improvement and professional development\nDaily Tasks:\nLead the morning technician huddle to review daily objectives, assignments, and priorities.\nMonitor technicians’ progress throughout the day, ensuring daily work-in-process (WIP) goals are met.\nServe as the first point of contact for technical guidance and troubleshooting.\nSupport the Service & Parts Manager and Service Advisor in distributing work fairly and efficiently among technicians.\nEnsures team members are tracking and reporting their daily performance measurable(s)\nReview repair orders for accuracy, efficiency, and quality control before completion.\nMentor and coach team members to support skills development and productivity.\nProvide feedback to the Service Manager on technician performance, shop workflow, and process improvements.\nEnsure a safe, organized, and professional work environment in the service shop.\nAssist with diagnostic and complex repair work as needed.\nPromote teamwork, accountability, and a culture of customer-first service.\nStay current with OEM training and new technologies.Model professional development and continuous improvement for the team.\n\nOther duties as assigned\nSkill Requirements:\nAchieving High Standardsfocuses on ensuring customer satisfaction, getting results, displaying professionalism, and maintaining awareness to details. This includes understanding the importance of serving the customer and anticipating their needs, being a “self-starter”, consistently achieving or exceeding goals, showing concern for all aspects of the job, monitoring activities over time and following ethical standards set by the company.\nWorking Effectively with Othersfocuses on valuing teamwork, listening, speaking and writing effectively, and influencing customers. This includes being aware of the impact of one’s own behavior on others, using active listening skills to demonstrate understanding and sensitivity, adjusting explanations for different audiences to ensure understanding, expressing ideas clearly and organizing them in a logical and concise form, and persuading others to change their opinion based on the information that one provides.\nHandling Pressure focuses on adapting to change, maintaining composure, resolving conflicts, and multi-tasking. This includes the willingness and ability to change work practices or priorities in response to changing conditions, maintaining performance under stress or opposition, maintaining quality while shifting back and forth between two or more activities, remaining sensitive to time deadlines and conflict situations, and settling disagreements by objectively analyzing viewpoints.\nManaging Complexity focuses on planning and prioritizing, problem solving, and making decisions. This includes re-evaluating priorities and re-organizing workload to meet demands, identifying problems, determining relationship between “cause” and “effect” and examining information from different sources to formulate the best course of action.\nApplying the Basics focuses on referencing written information, applying basic math skills, using computer systems, following and learning new procedures, maintaining awareness of and following safety procedures, and troubleshooting problems. This includes understanding information gathered from written text, diagrams and graphs; solving arithmetic problems; using computer systems to access and input information; and being able to locate and identify problems encountered on the job.\nUnderstanding and Using Business Knowledgefocuses on applying technical knowledge, updating necessary training and certifications, and using knowledge of dealership operations. This includes the ability to apply the appropriate technical knowledge necessary to complete automotive repairs and services. This involves understanding and applying appropriate technical knowledge and experience to perform automotive services including maintenance, diagnosis and repair, and installation effectively using dealership resources, such as tools, electronic and driveability equipment, to perform the job. Other skills include assisting in controlling costs and executing dealership policies and procedures to ensure customer loyalty.\nPhysical Requirements:\nMoving about the dealership to complete auto service and repair\nUsing hand and/or power tools and equipment consistent with industry standards\nStanding for 6 to 9 hours in a shift\nNormal color vision and depth perception. Visual acuity correctable to 20/20\nAbility to read information from printed sources and computer screens\nFrequent bending, stretching, lifting, reaching, and climbing\nUtilizing physical and manual dexterity, repetitive hand movements\nLifting up to 70 lbs unassisted. Assisting other employees to lift heavier objects\nWorking Conditions:\nNoise\nVibration\nPaint\nDust\nExhaust fumes\nOther hazardous and non-hazardous materials\nQualifications:\nHigh school diploma or the equivalent \nAbility to read and comprehend instructions and information\nValid driver’s license and acceptable driving record\nMaintains certifications or licenses required by state law\nMaintains certifications or training completion as required by vehicle manufacturer\nCompletion of technical school or other form of instruction or training\nOwns tools required to perform repairs and services\nRegular Schedule:\nMonday - Friday 7:30 am - 5:30 pm","description_format":"text","description_chars":6391,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T14:37:52Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.677,"p_room":0.55,"age_days":39,"expected_fill_days":28,"reasons":["conf:3","win:tail"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/dale-howard-lead-technician","json_url":"https://alion.io/job/dale-howard-lead-technician.json","meta":{"generated_at":"2026-11-01T14:02:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21619,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420999},"rest":"https://alion.io/mcp/rest/get_company?id=4420999"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdale-howard-lead-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdale-howard-lead-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdale-howard-lead-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dale-howard-lead-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdale-howard-lead-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2450418}},{"tool":"search_jobs","arguments":{"company":"dalehoward.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2450418},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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