{"id":3938225,"url":"https://alion.io/job/damac-properties-dc-hw-field-engineer","title":"DC HW Field Engineer","company":{"id":446521,"name":"DAMAC Properties","domain":"damacproperties.com","url":"https://alion.io/company/damacproperties","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":99,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"InfiniBand","optional":false},{"name":"NCCL","optional":false},{"name":"Bash","optional":true},{"name":"ITSM","optional":true},{"name":"Jira","optional":true},{"name":"Linux","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-11-04T11:50:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T05:39:22Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About DAMAC Digital\nDAMAC Digital is building next-generation AI infrastructure powered by cutting-edge GPU computing platforms. We are seeking a hands-on GPU Data Center Hardware Field Engineer to support our Bangkok data center (BKK-02), ensuring the reliable deployment, operation, and maintenance of high-performance AI infrastructure.\nThis role is ideal for an experienced data center professional who thrives in mission-critical environments and has deep expertise in server, storage, networking, and GPU hardware operations.\nThe Role\nAs a GPU Data Center Hardware Field Engineer, you will be the on-site technical backbone of our AI infrastructure, responsible for installing, commissioning, maintaining, and troubleshooting NVIDIA GPU servers, storage systems, and high-speed network fabrics.\nWorking in a rotating shift pattern alongside a second Field Engineer, you will collaborate closely with regional NOC teams, remote solution architects, OEM vendors, and data center operations teams to ensure maximum uptime and operational excellence.\nKey Responsibilities\nHardware Deployment & Installation\nRack, stack, cable, and deploy NVIDIA DGX, HGX, B200, B300, and GB300 GPU platforms according to engineering specifications.\nInstall and integrate enterprise storage platforms including VAST Data, Weka, DDN, and Pure Storage.\nDeploy networking equipment including NVIDIA Spectrum, NVIDIA Quantum InfiniBand, Arista, and Cisco platforms.\nExecute structured cabling for InfiniBand XDR, NDR, HDR, 400G/800G Ethernet, fiber optics, and copper infrastructure.\nLabel, document, and photograph all hardware installations to maintain accurate as-built documentation.\nCommissioning & Testing\nPerform power-on activities and configure BIOS, BMC, and firmware settings for newly deployed GPU infrastructure.\nConduct burn-in testing and hardware validation procedures.\nExecute optical loss measurements, cable-map verification, and network link validation testing.\nSupport cluster commissioning and acceptance testing activities, including NCCL benchmark validation alongside remote engineering teams.\nMaintenance & Break-Fix Support\nAct as the first responder for hardware incidents involving:NVIDIA GPU platforms\n Power supplies (PSUs)\nCooling fans\n Memory (DIMMs)\n Network interface cards (NICs)\nOptical transceivers\n\nCoordinate warranty replacements and RMAs with NVIDIA, Supermicro, Dell, HPE, and other equipment manufacturers.\nExecute preventive maintenance schedules and firmware upgrade activities.\nSupport liquid-cooling and CDU inspections and coordinate thermal-event responses with facilities teams.\nSite Operations & Change Management\nEscort OEM engineers, contractors, and third-party vendors during site activities.\nExecute approved Change Requests in accordance with DAMAC Digital change-management procedures.\nMaintain accurate DCIM records, spare-parts inventories, and consumable stock levels.\nParticipate in a 24×7 on-call rotation to support site operations and emergency hardware incidents.\nDocumentation & Reporting\nUpdate rack elevations, network diagrams, cable maps, and asset management systems following every infrastructure change.\nProduce detailed shift handover reports and incident summaries.\nEscalate recurring issues, operational risks, and hardware reliability concerns to management.\nSupport post-incident reviews and continuous improvement initiatives.\nRequired Qualifications\nBased in Thailand with a valid right to work.\nMinimum 4 years of hands-on data center engineering experience supporting servers, storage, and networking infrastructure.\nProven experience with NVIDIA DGX/HGX platforms or comparable multi-GPU environments from Supermicro, Dell, or HPE.\nStrong expertise in:InfiniBand networking\nHigh-speed Ethernet fabrics\nFiber optic infrastructure\nMPO and LC connectivity\nOptical transceiver troubleshooting\n\nExperience working with:BMC\niDRAC\niLO\nIPMI\nSerial console environments\nFirmware lifecycle management\n\nSolid understanding of Tier III/Tier IV data center operational procedures and safety standards.\nFluent Thai language skills with professional working proficiency in English.\nPhysically capable of lifting and installing equipment up to 25kg and working in data center cold-aisle environments.\nPreferred Qualifications\nNVIDIA Certified Associate - AI Infrastructure & Operations.\nOEM certifications from NVIDIA, Supermicro, Dell, HPE, Arista, or Cisco.\nExperience supporting hyperscale, colocation, or large-scale AI cluster deployments.\nFamiliarity with:Direct-to-chip cooling\nRear-door heat exchangers\nLiquid-cooling environments\n\nLinux administration and command-line experience.\nBasic scripting knowledge in Python, Bash, or PowerShell.\nExperience within a 24×7 operations environment.\nFamiliarity with ServiceNow, Jira, or similar ITSM platforms.\nWhat Success Looks Like\nSafe and efficient deployment of high-density AI infrastructure.\nRapid diagnosis and resolution of hardware incidents.\nHigh infrastructure availability and operational readiness.\nAccurate asset, cabling, and configuration documentation.\nEffective coordination with engineering teams, OEMs, and data center operators.\nContinuous contribution to operational excellence and infrastructure reliability.\nWorking Arrangement\nFull-time, on-site position located at BKK-02 Data Center, Bangkok, Thailand.\nRotating shift schedule with shared on-call responsibilities.\nOccasional regional travel for deployment support, training, and project activities.\nJoin DAMAC Digital\nBe part of a team building the infrastructure that powers the next generation of artificial intelligence. 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