{"id":1741324,"url":"https://alion.io/job/damar-services-inc-client-support-specialist","title":"Client Support Specialist","company":{"id":2197331,"name":"Damar Services, Inc","domain":"damar.org","url":"https://alion.io/company/damar-org","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-03T03:27:31Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-14T12:43:04Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Resource Specialist\nRichmond, IN (On-site) | Full-Time\nStarting pay: $17.00 an hour!\nEmployees at Damar aren’t just part of a workforce - they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services.\nWe serve more than 1,500 individuals each day through a broad range of programs, including:\nApplied Behavior Analysis (ABA) clinics\nResidential and group home services for children and adults\nIntensive behavioral interventions and diagnostic services\nCommunity-based support for child welfare and juvenile justice-involved families\nPrimary and outpatient behavioral healthcare\nDriven by our belief that quality care should be accessible to all, Damar launched Damar Health Services to bring innovative, effective healthcare to underserved communities. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years!\nDamar is currently seeking a Resource Specialist to join our team. Our Resource Specialist position on our is one of Damar's most unique positions, striving to keep the environment safe for our clients, and provide support for our other direct care staff. It is a great role that builds leadership skills while still making a difference in our clients' lives!\nSchedule\n1st shift (6:00 am - 2:00 pm)\n1st shift (10:00 am - 6:00 pm)\n2nd shift (2:00 pm - 10:00 pm)\n(Preferred shift may not be available at time of application.)\nKey Responsibilities\nEffectively responds to and manages crisis situations for all Damar programs - taking the leadership role in de-escalation and/or intervention when needed\n\nInitiates special precautions for clients that exhibit and meet high risk behavior criteria\n\nTakes appropriate action regarding any events that affect the mental and physical well-being of the residents, including but not limited to, providing client and staff support, informal training and crisis management\n\nUnderstands behavior support plans for high acuity clients\n\nQualifications and Skills\nBe at least 21 to work in our Children's Residential program however, we have Direct Support Professional roles for those between 18-21 so we encourage you to apply for the Direct Support Technician role if you are not 21 or over\nBe able to provide formal proof of a high school diploma or GED\nValid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)\nBe clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions\nSuccessfully complete a pre-employment drug screen and physical\nFavorably meet and maintain Damar’s background screening\nBenefits and Perks\nEligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy\nComprehensive training in verbal intervention and physical management techniques\nMedical, Dental, and Vision Insurance options\nUp to $5,000 per year in Tuition Assistance\nSave for your retirement with our 401(k) Plan Participation\nTake care of loved ones through our Damar provided Life Insurance and additional voluntary options\nShort-Term and Long-Term Disability Insurance options\nPaid Holidays to spend time with loved ones\nPaid Time Off (PTO) for rest and renewal\nApply today! We review applications daily and can begin interviews within 48 hours.\nEssential Job Functions\nThe essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information.\nThe position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.\nRegular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position.\nEach essential function must be performed satisfactorily, with or without reasonable accommodation.\nDamar is committed to providing an accessible and inclusive experience for all applicants. If you need a reasonable accommodation to access our job opportunities, complete an application, or participate in any part of the recruiting process, please contact Damar Human Resources at . Requesting a reasonable accommodation will not adversely affect your consideration for employment.\nDamar Services is an Equal Opportunity Employer. Damar makes equal employment opportunities available to all applicants and employees without regard to race, color, sex, pregnancy, age, religion, national origin, ancestry, disability, including hearing- or vision-related disabilities, citizenship status, military or veteran status, genetic information, sexual orientation, gender identity, or any other category protected by applicable federal, state, or local law.","description_format":"text","description_chars":5511,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-03T03:27:31Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.415,"p_room":0.35,"age_days":11,"expected_fill_days":5,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/damar-services-inc-client-support-specialist","json_url":"https://alion.io/job/damar-services-inc-client-support-specialist.json","meta":{"generated_at":"2026-10-14T15:57:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20265,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2197331},"rest":"https://alion.io/mcp/rest/get_company?id=2197331"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdamar-services-inc-client-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdamar-services-inc-client-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdamar-services-inc-client-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/damar-services-inc-client-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdamar-services-inc-client-support-specialist"}]}