{"id":1831304,"url":"https://alion.io/job/damstra-technology-account-manager","title":"Account Manager","company":{"id":49885,"name":"Damstra Technology","domain":"damstratechnology.com","url":"https://alion.io/company/damstra-technology","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":123000,"period":"year","method":"role_country_seniority_unknown","sample_n":379},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-04T12:12:58Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-09T03:35:10Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Role Purpose\nLocation- Ruddington, Nottingham\nLevel - Experienced Professional\nDepartment - Sales\nWorking Pattern - Remote\nBenefits - Benefits at Ideagen\nSalary - To be discussed at next stage\nHealthcare Guardian is a dynamic, forward-thinking solution on a mission to transform healthcare. We deliver best-in-class software that helps NHS and healthcare organisations improve patient outcomes, reduce risk, and drive operational excellence. We're looking for a strategic and commercially minded Account Manager to take ownership of a portfolio of healthcare customers, building trusted partnerships and helping clients maximise the value of their Ideagen solutions. In this high-impact role, you'll develop long-term account strategies, drive revenue growth through expansion opportunities, and work closely with senior stakeholders to support their evolving business goals. If you thrive on building relationships, influencing strategic conversations, and delivering measurable customer value, this is an opportunity to play a key role in shaping the future of healthcare technology.Responsibilities\nDevelop and execute strategic account plans for a portfolio of healthcare customers, aligning solutions to their long-term business objectives.\nBuild strong relationships with key stakeholders, acting as a trusted advisor and ensuring customers realise maximum value from their investment.\nIdentify and drive upsell, cross-sell and expansion opportunities to achieve revenue growth and retention targets.\nManage the renewal process end-to-end, including commercial discussions, contract negotiations and renewal forecasting.\nMaintain an accurate sales pipeline and provide regular account updates, forecasts and performance insights.\nCollaborate with Customer Success, Product, Support and other internal teams to deliver an exceptional customer experience.\nProactively identify customer challenges and provide tailored solutions that support business outcomes and customer success.\nSkills and Experience\nProven experience managing and growing strategic customer accounts within a SaaS or software environment.\nExperience working with healthcare organisations, ideally within the NHS, private healthcare or life sciences sectors.\nDemonstrated success in driving account growth through upselling, cross-selling and value-based selling approaches.\nStrong commercial and negotiation skills, with experience managing renewals and commercial agreements.\nExcellent stakeholder management skills, with the ability to influence and engage senior decision-makers.\nStrong analytical skills with experience using data and insights to support forecasting, account planning and business decisions.\nProficiency in CRM and sales engagement platforms such as Salesforce, Outreach or similar tools.\nHighly organised, proactive and collaborative, with the ability to manage multiple priorities in a fast-paced environment.\nAbout Ideagen\nIdeagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday, millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!\nWhat is next?\nIf your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.\nTo ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence.\nAt Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!\n#INDHP and #LI-REMOTE\n#","description_format":"text","description_chars":4315,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T12:12:58Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":34,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/damstra-technology-account-manager","json_url":"https://alion.io/job/damstra-technology-account-manager.json","meta":{"generated_at":"2026-10-09T04:50:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4909,"day_limit":5000,"remaining_today":91,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49885},"rest":"https://alion.io/mcp/rest/get_company?id=49885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdamstra-technology-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdamstra-technology-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdamstra-technology-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/damstra-technology-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdamstra-technology-account-manager"}]}