{"id":221193,"url":"https://alion.io/job/dandy-account-manager-enterprise","title":"Account Manager, Enterprise","company":{"id":450344,"name":"Dandy","domain":"meetdandy.com","url":"https://alion.io/company/dandy-6","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":84,"open_postings":20,"ghost_share":0,"stale_share":0.65,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":120000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Rest-Assured","optional":false}],"status":"live","first_seen_at":"2026-07-30T13:54:21Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T10:32:38Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Dandy is transforming the massive and antiquated dental industry-an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world-empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.\nPosition Overview\nDandy is seeking an Enterprise Account Manager to oversee and grow relationships with our largest and most strategic customers - multi-location dental groups, DSOs, and key enterprise accounts. You will serve as the primary partner to executive and clinical leaders, driving value across their organizations through consultative engagement, data-driven insights, and expansion strategies.\nAs the owner of a smaller, high-impact book of business, your primary goal is to increase average revenue per practice and retain the existing business by delivering exceptional customer experiences, identifying strategic growth opportunities, and aligning Dandy’s solutions to enterprise-level business objectives. You will collaborate closely with Sales, Operations, Product, and Support teams to ensure seamless execution and measurable results for our largest partners.\nKey Responsibilities\nStrategic Account Management\nOwn a portfolio of Dandy’s largest, most complex customers (multi-location groups and enterprise accounts). Develop and execute strategic account plans to drive retention, expansion, and customer satisfaction.\n\nLeverage data and performance metrics to identify trends, opportunities, and risks across your book of business.\n\nServe as a trusted advisor to executive, clinical, and operational stakeholders, ensuring alignment between Dandy’s offerings and customer goals.\n\nCommercial Growth\nIdentify and execute on upsell, cross-sell, and expansion opportunities across locations and departments. Partner with enterprise procurement, operations, and finance teams to negotiate renewals and new commercial terms.\n\nLead conversations around scaling scanner deployments, doctor activations, and adoption of new Dandy products and services.\n\nCustomer Relationship Leadership\nBuild and maintain executive-level relationships with key stakeholders at top accounts.\n\nDeliver strategic business reviews, performance insights, and partnership roadmaps to demonstrate ROI and strengthen collaboration.\n\nAnticipate customer needs and lead proactive initiatives to prevent churn and accelerate growth.\n\nClinical & Operational Expertise\nDevelop a deep understanding of dental group operations, digital workflows, and the evolving competitive landscape.\n\nSpeak fluently in the language of clinicians and business operators to offer credible, tailored recommendations. Collaborate with Dandy’s product and clinical teams to provide feedback that drives innovation and customer success.\n\nCross-Functional Collaboration & Continuous Improvement\nPartner with Sales, Customer Support, Training, and Product to ensure seamless onboarding, implementation, and scaling.\n\nContribute insights from enterprise accounts to influence product roadmap and operational improvements.\n\nContinuously experiment with engagement strategies, value frameworks, and communication approaches to enhance performance.\n\nQualifications\n5+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales, ideally within the dental or healthcare technology industry.\n\nProven success managing and growing large, complex, multi-location customer accounts.\n\nStrong commercial acumen with a track record of driving upsells, cross-sells, and renewals in enterprise environments.\n\nExceptional communication and negotiation skills, with experience engaging executive stakeholders.\n\nAnalytical and data-driven, with the ability to translate metrics into actionable insights.\n\nComfortable navigating ambiguity, managing competing priorities, and influencing cross-functional teams.\n\nHighly motivated, performance-oriented, and passionate about improving the customer experience.\n\nWillingness to travel about 40% for key customer meetings, industry events, and company offsites.\n\nReq ID: J-1218\nFor full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off-ensuring our team members are supported no matter where they live and work.\nDandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.\nDandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!\nData Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.","description_format":"text","description_chars":5867,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Dental Products & Labs"],"lifecycle":[{"event":"open","at":"2026-09-05T09:04:00Z"},{"event":"close","at":"2026-10-05T14:18:48Z"},{"event":"reopen","at":"2026-10-05T22:14:24Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.28,"age_days":73,"expected_fill_days":34,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/dandy-account-manager-enterprise","json_url":"https://alion.io/job/dandy-account-manager-enterprise.json","meta":{"generated_at":"2026-10-12T11:07:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17270,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450344},"rest":"https://alion.io/mcp/rest/get_company?id=450344"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdandy-account-manager-enterprise"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdandy-account-manager-enterprise"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdandy-account-manager-enterprise"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dandy-account-manager-enterprise\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdandy-account-manager-enterprise"}]}