{"id":221016,"url":"https://alion.io/job/dandy-inkjet-technician","title":"Inkjet Technician","company":{"id":450344,"name":"Dandy","domain":"meetdandy.com","url":"https://alion.io/company/dandy-6","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":25,"ghost_share":0,"stale_share":0.56,"repost_share":0.04,"time_to_fill_p50_days":34,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Provo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":true},{"name":"Rest-Assured","optional":true}],"status":"live","first_seen_at":"2026-09-04T15:51:34Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-12T11:59:58Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Dandy is transforming the massive and antiquated dental industry-an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world-empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.\nInkjet Technician - Production\nLocation: Provo, Utah\nAbout the Role\nWe are seeking experienced Inkjet Technicians to support the operation, maintenance, troubleshooting, and continuous improvement of our industrial inkjet printing systems.\nThis is a hands-on technical role for someone who understands how inkjet printers work-not simply how to operate them. The ideal candidate has significant experience troubleshooting industrial inkjet equipment in field service, manufacturing, or technical support environments.\nFormer Field Service Engineers and Field Service Technicians from the industrial inkjet industry are strongly encouraged to apply.\nYou will work closely with Production, Engineering, and R&D to maintain printer performance, resolve equipment and print-quality issues, execute maintenance and calibration procedures, and improve production reliability.\nWhat You'll Do\nOperate, maintain, troubleshoot, and repair industrial inkjet printing equipment.\n\nDiagnose technical issues involving:\nPrintheads and jetting performance\n\nInk delivery and fluid systems\n\nElectronics, sensors, cabling, and controls\n\nMotion systems, encoders, and mechanical alignment\n\nPrinthead positioning, registration, and calibration\n\nImage-quality defects and print artifacts\n\nPerform printhead installation, replacement, alignment, cleaning, and recovery.\n\nExecute preventive maintenance and scheduled service procedures.\n\nPerform printer setup, calibration, and verification according to established procedures.\n\nTroubleshoot image-quality issues such as missing nozzles, banding, registration errors, density variation, and lines.\n\nRespond to equipment failures, identify root causes, and restore equipment to a controlled production state.\n\nDocument repairs, maintenance activities, equipment conditions, and recurring issues.\n\nFollow and help improve SOPs, maintenance procedures, and troubleshooting guides.\n\nSupport installation, qualification, and introduction of new printers, printheads, and equipment upgrades.\n\nWork with Engineering to escalate complex or recurring technical problems.\n\nTrain production operators on proper equipment operation and basic maintenance.\n\nParticipate in continuous-improvement efforts focused on uptime, reliability, print consistency, and yield.\n\nWhat We're Looking For\n3+ years of hands-on experience with industrial inkjet printing equipment, preferably in field service, technical service, equipment engineering, or manufacturing support.\n\nPrevious experience as an Inkjet Field Service Engineer, Field Service Technician, Printer Service Engineer, or Technical Support Engineer is highly preferred.\n\nStrong mechanical and electrical troubleshooting skills.\n\nPractical understanding of industrial inkjet printer architecture and print processes.\n\nExperience with several of the following:\nIndustrial inkjet printheads\n\nInk and fluid delivery systems\n\nNozzle testing and printhead recovery\n\nPrinter calibration and alignment\n\nImage-quality troubleshooting\n\nSensors, electronics, and control systems\n\nMotors, encoders, and motion systems\n\nMechanical troubleshooting and precision alignment\n\nPreventive maintenance and equipment diagnostics\n\nExperience with printheads or printing systems from manufacturers such as Epson, Seiko, Ricoh, Kyocera, Xaar, Konica Minolta, Fujifilm Dimatix, or similar technologies is a plus.\n\nQualifications\nAssociate degree, technical degree, military technical training, or equivalent industry experience preferred.\n\nExtensive relevant inkjet experience may substitute for formal education.\n\nComfortable using hand tools, measurement equipment, and diagnostic tools.\n\nAble to troubleshoot complex equipment systematically and independently.\n\nStrong attention to detail and ability to work in a quality-controlled manufacturing environment.\n\nAbility to document technical work clearly and collaborate effectively with Production and Engineering teams.\n\nWillingness to learn new printing technologies, processes, and equipment.\n\nWhat Makes Someone Successful in This Role\nThe strongest candidates are technically curious and want to understand why a printer is behaving the way it is, rather than simply following operating instructions.\nYou may be a particularly good fit if you have spent several years servicing industrial printers in the field and are interested in applying that experience in a manufacturing environment with deeper ownership of the equipment and process.\nThe goal of this role is to build a production technical team capable of diagnosing problems, identifying root causes, and returning printers to production with minimal dependence on Engineering.\nFor full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off-ensuring our team members are supported no matter where they live and work.\nDandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.\nDandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!\nData Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.","description_format":"text","description_chars":6705,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Dental Products & Labs"],"lifecycle":[{"event":"open","at":"2026-09-05T09:04:00Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.438,"p_room":0.28,"age_days":68,"expected_fill_days":34,"reasons":["conf:4","stale_co","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/dandy-inkjet-technician","json_url":"https://alion.io/job/dandy-inkjet-technician.json","meta":{"generated_at":"2026-11-12T13:07:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27210,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450344},"rest":"https://alion.io/mcp/rest/get_company?id=450344"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdandy-inkjet-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdandy-inkjet-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdandy-inkjet-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dandy-inkjet-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdandy-inkjet-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":221016}},{"tool":"search_jobs","arguments":{"company":"meetdandy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":221016},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}