{"id":2284881,"url":"https://alion.io/job/danfoss-commercial-support-specialist","title":"Commercial Support Specialist","company":{"id":452335,"name":"Danfoss","domain":"danfoss.com","url":"https://alion.io/company/danfoss-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Uxbridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":196},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-11T13:23:22Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-19T17:17:27Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"The Impact You'll Make\nJoin Danfoss Drives as a Commercial Support Specialist in Uxbridge, UK, and play a key role in creating a seamless experience for our customers. You will help ensure customers receive accurate information, timely support, and reliable service throughout their journey with us.\nWorking closely with colleagues across sales, logistics, and finance, you will strengthen customer relationships while supporting the smooth delivery of our commercial operations. Your ability to solve problems, coordinate across teams, and maintain high standards of accuracy will have a direct impact on customer satisfaction and business success.\nYou will be part of a collaborative team environment where you can contribute to process improvements, embrace new digital tools, and develop your skills while supporting our ongoing transformation.\nWhat You’ll Be Doing\nDeliver timely, accurate support for customer enquiries, orders, and commercial requests, helping ensure an outstanding customer experience\nManage the end-to-end order process, maintaining accurate documentation and ensuring orders progress smoothly from request to delivery\nCollaborate with Sales, Logistics, and Finance teams to resolve issues quickly, provide clear communication, and keep customers informed\nMaintain high-quality data within business systems and reports to support effective decision-making and compliance requirements\nIdentify opportunities to simplify processes and leverage digital tools, including Salesforce, SAP, and AI-enabled solutions, to improve efficiency and service quality\nWhat We're Looking For\nExperience in a customer-facing, customer service, or commercial support role\nStrong Microsoft Office skills and the ability to learn new systems and digital tools\nExperience using, or an interest in learning, tools such as Salesforce and SAP\nExcellent written and verbal communication skills in English\nStrong attention to detail when working with orders, data, and documentation\nA collaborative mindset, practical problem-solving skills, and the ability to stay organised in a fast-paced environment\nWhat You'll Get from Us\nWe promote from within and support your learning with mentoring, training, and access to global opportunities.\nYou’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.\nWe strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. \nYou’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about-we think they’re pretty great.\nReady to Make a Difference?\nIf you enjoy helping customers, solving challenges, and working with others to deliver excellent service, we'd love to hear from you. Apply today and join Danfoss Drives as our next Commercial Support Specialist in Uxbridge.\nOur Commitment to Transparency\nSalary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.\nThe actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.\nWant to know more? 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