{"id":3534533,"url":"https://alion.io/job/danfoss-engineer-customer-quality-3","title":"Engineer, Customer Quality","company":{"id":452335,"name":"Danfoss","domain":"danfoss.com","url":"https://alion.io/company/danfoss-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grodzisk Mazowiecki, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-10-30T17:09:15Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T00:31:24Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Impact You'll Make\nDo you enjoy getting to the root of problems, connecting people and turning challenges into real improvements? Are you someone who takes ownership, asks the right questions and doesn't stop at finding a temporary fix?\nAt Danfoss, we're looking for a Customer Quality Engineer who will help us strengthen customer satisfaction and continuously improve the quality of our products and processes.\nIn this role, you'll be the voice of the customer within our organization, working closely with manufacturing, engineering and other cross-functional teams to resolve quality challenges and prevent them from happening again.\nYour ability to bring people together, challenge existing approaches and drive meaningful improvements will make a real difference to both our customers and our business.\nWhat You’ll Be Doing\nTake ownership of customer complaints from initial investigation to final resolution, leading structured 8D processes and ensuring timely, high-quality responses.\n\nCoordinate cross-functional teams to identify root causes, implement effective corrective and preventive actions, and prevent recurring quality issues.\n\nLead QRQC (Quick Response Quality Control) activities and containment actions to minimize customer impact and ensure a fast, coordinated response.\n\nAct as the key link between customers and internal teams, translating customer feedback into improvements in product quality, manufacturing processes and ways of working.\n\nCoordinate customer PPAP activities, maintain quality-related information in systems such as IQOS and Salesforce, and prepare clear reports and insights for stakeholders and management.\n\nWhat We're Looking For\nA degree in Engineering, preferably Mechanical Engineering or a related technical field.\n\nExperience in customer quality, product quality or a similar manufacturing-related quality role. Experience in the automotive industry would be an advantage.\n\nPractical knowledge of 8D, root cause analysis and quality tools, along with familiarity with ISO 9001 and/or IATF 16949 standards.\n\nStrong communication and relationship-building skills, with the confidence to work across different teams, influence stakeholders and drive actions forward.\n\nA proactive, solution-oriented mindset, good organizational skills and fluency in both Polish and English.\n\nDon't meet every single requirement? We'd still love to hear from you! We value different experiences and perspectives. If you're passionate about quality, enjoy solving problems and believe you could make a difference in this role, we encourage you to apply.\nWhat You'll Get from Us\nProfessional growth: access to training, mentoring, knowledge sharing and career opportunities within our international organization.\n\nOwnership and impact: the opportunity to lead quality improvements, influence cross-functional decisions and see the results of your work.\n\nInternational collaboration: work with experienced professionals across manufacturing, engineering and other functions in a supportive, inclusive environment.\n\nModern technologies and processes: exposure to manufacturing operations, technical challenges and continuous improvement initiatives.\n\nBenefits package: annual bonus, employer-sponsored life insurance, Employee Pension Programme (PPE), private medical care with Lux Med, co-financed sports card and subsidized meals in our company canteen.\n\nReady to turn quality challenges into meaningful improvements? Join Danfoss and make an impact!\nReady to Make a Difference?\nIf this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.\nOur Commitment to Transparency\nSalary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.\nThe actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.\nWant to know more? Please visit our FAQPag e.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.","description_format":"text","description_chars":4519,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Polish","level":"All levels","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Motors, Drives & Motion Control","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-30T17:09:15Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.947,"p_room":1,"age_days":2,"expected_fill_days":8,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/danfoss-engineer-customer-quality-3","json_url":"https://alion.io/job/danfoss-engineer-customer-quality-3.json","meta":{"generated_at":"2026-11-03T02:55:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3931,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":452335},"rest":"https://alion.io/mcp/rest/get_company?id=452335"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdanfoss-engineer-customer-quality-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdanfoss-engineer-customer-quality-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdanfoss-engineer-customer-quality-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/danfoss-engineer-customer-quality-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdanfoss-engineer-customer-quality-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3534533}},{"tool":"search_jobs","arguments":{"company":"danfoss.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3534533},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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