{"id":3333697,"url":"https://alion.io/job/danfoss-technical-service-coordinator-scandinavia","title":"Technical Service Coordinator- Scandinavia","company":{"id":452335,"name":"Danfoss","domain":"danfoss.com","url":"https://alion.io/company/danfoss-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Linköping, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":50000,"period":"year","method":null,"sample_n":15479},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T12:54:10Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T21:21:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Impact You'll Make\nYou play a key role in keeping critical service operations running smoothly across Scandinavia. In this position, you combine technical understanding with strong coordination skills to support customers, service engineers, and partners working with Danfoss frequency converters and drive solutions.\nBy coordinating complex service cases end to end, you help ensure customers in Denmark, Norway, and Sweden receive reliable, timely support when it matters most. Your technical background enables you to understand customer challenges, assess service requirements, and communicate effectively with both customers and field service engineers.\nThrough your daily decisions and continuous improvement mindset, you help strengthen Danfoss' service experience and long-term customer trust across the region.\nThis position can be based at our offices in Linköping or Stockholm, or you can from a home office in the Malmö or Gothenburg area.\nWhat You’ll Be Doing\nCoordinate end-to-end service cases across Scandinavia, from request creation to successful closure, ensuring smooth execution and clear ownership\nAct as the primary customer contact, gathering technical information, clarifying service requirements, and ensuring engineers are equipped with the right information before site visits\nSchedule and dispatch field resources and partners, making daily prioritization decisions based on customer impact and technical complexity\nFollow up on execution and documentation, ensuring service work is completed on time and closed with high-quality, accurate information\nIdentify and drive operational improvements that reduce delays, improve collaboration, and enhance the customer experience\nWhat We're Looking For\nTechnical background within electrical engineering, automation, electronics, or a related field\nExperience in service coordination, service operations, commissioning engineer or technical customer service in an industrial or field service environment\nSolid organizational skills with the ability to manage multiple service cases and changing priorities\nClear and confident communication skills with customers, technicians, partners, and internal stakeholders\nFluency in Swedish and English; additional Scandinavian languages are considered an advantage\nWhat You'll Get from Us\nAt Danfoss, you’ll join a collaborative and international service organization where your contribution is visible and valued. We offer a role with real operational influence, close collaboration across countries, and opportunities to grow your coordination and leadership capabilities.\nYou’ll work in a culture built on trust, inclusion, and continuous improvement, supported by knowledgeable colleagues and a strong purpose: driving sustainable solutions and reliable service for our customers across the region.\nReady to Make a Difference?\nIf this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.","description_format":"text","description_chars":3223,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Motors, Drives & Motion Control","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-27T12:54:10Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/danfoss-technical-service-coordinator-scandinavia","json_url":"https://alion.io/job/danfoss-technical-service-coordinator-scandinavia.json","meta":{"generated_at":"2026-10-29T00:18:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":325,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":452335},"rest":"https://alion.io/mcp/rest/get_company?id=452335"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdanfoss-technical-service-coordinator-scandinavia"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdanfoss-technical-service-coordinator-scandinavia"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdanfoss-technical-service-coordinator-scandinavia"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/danfoss-technical-service-coordinator-scandinavia\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdanfoss-technical-service-coordinator-scandinavia"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3333697}},{"tool":"search_jobs","arguments":{"company":"danfoss.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3333697},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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