{"id":3812097,"url":"https://alion.io/job/darktrace-senior-technical-author","title":"Senior Technical Author","company":{"id":148,"name":"Darktrace","domain":"darktrace.com","url":"https://alion.io/company/darktrace","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":16,"ghost_share":0,"stale_share":0.5,"repost_share":0.063,"time_to_fill_p50_days":34,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Darktrace","optional":false},{"name":"Git","optional":false},{"name":"Rest API","optional":false},{"name":"Swagger","optional":false}],"status":"live","first_seen_at":"2026-11-05T14:58:31Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T02:15:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.\nDarktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead.\nAt Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.\nWe invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.\nOur Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast\n\nJob Description:\nAs a Senior Technical Author, you will be an experienced practitioner within the Product Information team, creating high-quality technical materials to support our customers, partners, and the wider Darktrace community.\nYou will combine hands-on authorship with quality review and mentoring, while introducing technical communication best practices from across the industry.\nWorking closely with Product Information leadership, you will support the development of our authors and contribute to the ongoing evolution of our documentation approach, helping to embed high standards in content design, information architecture, and user experience. You will be comfortable writing and reviewing content directly, while also being able to step back and assess documentation with an experienced eye.\nThis is primarily a senior individual contributor role, with the potential to lead a small, high-performing team as the role evolves.\nThis is a hybrid role with two set days a week in the Cambridge office.\nWhat will I be doing?\nResearch, write, and maintain high-quality technical documentation across a range of products, audiences, and technical domains.\nReview and evolve an established body of technical content to maintain and improve standards of quality, consistency, usability, and structure.\nDrive improvements to our documentation, introducing proven approaches to content structure, navigation, and information architecture.\nApply technical communication industry standards, methodologies, and best practices to the content you produce and review.\nAct as a trusted source of technical communication expertise, providing guidance to colleagues and helping to raise documentation standards across the team.\nSupport the development and improvement of technical and developer-focused documentation, including API and integration content where required.\nCollaborate with engineering teams and subject matter experts to ensure documentation remains accurate, relevant, and aligned with product development.\nWhat experience do I need?\n5+ years of experience creating and maintaining technical documentation for software, hardware, or other complex technical products.\nExperience assessing and reviewing documentation across a large, established content set.\nA track record of raising quality standards across content produced by a team of authors.\nExperience mentoring and developing less experienced authors as an established part of your role.\nExperience introducing authoring practices or approaches from previous teams or organisations to improve documentation quality and effectiveness.\nStrong understanding of technical communication principles, information architecture, and user-centred content design.\nHands-on experience with modern authoring toolchains, including Markdown or HTML, documentation-as-code, and version control tools such as Git.\nExperience creating documentation for APIs or other developer-facing technologies.\nExcellent written communication skills, with the ability to communicate complex concepts to a range of audiences, from experienced engineers to less technical end users.\nWhat would make me stand out?\nExperience contributing to documentation standards, style guides, or authoring frameworks.\nExperience leading structured content audits and turning findings into documentation improvements.\nExperience with API documentation technologies and tooling, including REST APIs, SDKs, and OpenAPI/Swagger specifications.\nExposure to cybersecurity concepts, products, or technical domains.\nExperience managing a small team of technical authors, or equivalent experience leading and developing others.\n\nAs a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.\n\nDarktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.\nDarktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. 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