{"id":2604460,"url":"https://alion.io/job/dassault-systemes-user-request-engineer-intern","title":"User Request Engineer Intern","company":{"id":144,"name":"Dassault Systemes","domain":"3ds.com","url":"https://alion.io/company/dassault-systemes","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":79,"open_postings":27,"ghost_share":0,"stale_share":0.852,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":42},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"JavaScript","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-12T05:10:32Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T17:57:47Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"User Request Engineer Intern\nPoland, Krakow\nInternship\nApply\nKey Job Details\nLocation:\nPoland, Krakow\nJob type:\nInternship\nProduct:\nDELMIA\nExperience level:\n0 to 3 years\nPosted on:\n10/12/2026\nRef ID:\n550372\nShare Job\nBegin your tech journey and gain real-world experience as an User Request Engineer Intern in our Support Team at Dassault Systemes in Krakow!\nIn this role, you will support the team in maintaining internal tools, managing licenses and improving processes that keep our systems running smoothly. It is a great opportunity to gain hands-on experience in an international tech environment and develop both technical and soft skills.\nAvailability of at least 20 hours per week is required.\nResponsibilities\nSupport daily activities of the Support team\nManage incoming Service Reports: categorize, prioritize and distribute them\nCreate and maintain internal tools\nHandle software and license distribution orders\nReproduce, validate and test reported case scenarios\nParticipate in management activities of virtual environments\nPrepare reports, statistics, and training materials\nContribute to process improvement projects and participate in team meetings\nProvide responsive support for business areas\nQualifications\nExperience with virtual environments and OS management\nBasic knowledge of C#, HTML/JavaScript and SQL\nMS Office (Excel) skills\nFluent in Polish and proficiency in English\nGreat communication and problem-solving skills\nActively enrolled in a Bachelor’s or Master’s in Computer Science or related field (or relevant experience)\nProactive, self-driven and comfortable working both independently and in a team\nWhat’s in it for you\nGreat opportunity to gain hands-on experience in technical support within the IT industry\nSupportive and knowledgeable team, ready to share expertise and best practices \nWide variety of projects and tasks, ambitious goals and independence in achieving them\nFlexible working hours\nChillout rooms\nAccess to training platform (languages, soft/hard skills)\nMultinational work environment\nAnd last but not least: Healthy Breakfast once a month, Fruity Tuesdays, Sweets on Thursdays, public transport compensation and MultiLife platform access\nInterested? Click on \"Apply\" to upload your application documents\nInclusion statement\nAs a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.\nApply\nDassault Systèmes\">\nDELMIA helps industries and service providers connect the virtual and real worlds of global operations to re-imagine business for achieving sustainable excellence and delivering orchestration across value networks.\nWant to learn more?\nVisit the other sections of our website to find out more.\nOur Culture & Values\n Discover our culture and values.\nTake me there\nYour Recruitment Journey\n Get to know about your recruitment journey.\nKnow more\nStudents & Graduates\n Be part of the future of our workforce - check out internship and job opportunities.\nLearn more","description_format":"text","description_chars":3386,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Polish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD, PLM & BIM Software","Simulation & Digital Twin Software","Clinical Trial Software","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-15T09:13:33Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":35,"reasons":["conf:35","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/dassault-systemes-user-request-engineer-intern","json_url":"https://alion.io/job/dassault-systemes-user-request-engineer-intern.json","meta":{"generated_at":"2026-10-17T19:44:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3248,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":144},"rest":"https://alion.io/mcp/rest/get_company?id=144"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdassault-systemes-user-request-engineer-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdassault-systemes-user-request-engineer-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdassault-systemes-user-request-engineer-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dassault-systemes-user-request-engineer-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdassault-systemes-user-request-engineer-intern"}]}