{"id":2837191,"url":"https://alion.io/job/data-edge-junior-system-support-specialist","title":"Junior System Support Specialist","company":{"id":4436889,"name":"Data Edge","domain":"data-edge.com","url":"https://alion.io/company/data-edge-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dhaka, Bangladesh"],"countries":["BD"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20000,"max":25000,"currency":"BDT","period":"month","gross":null,"usd_annual":2448},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Unix","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-07T12:07:00Z","employer_posted_date":null,"last_verified_at":"2026-10-07T12:07:00Z","board_verified":false,"closed_at":null,"days_open":24,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":24},"description":"Responsibilities & Contextdata edge limited is one of the leading ICT System Integration companies in Bangladesh, providing ICT solutions to its wide customer base in Bangladesh and abroad. data edge limited is looking for suitable experienced professionals to strengthen its Enterprise Hardware & System Support Services.\nKey Responsibilities\nAssist in the installation, configuration, maintenance, and troubleshooting of enterprise hardware systems, servers, storage, and related solutions.\nSupport senior engineers in deploying and maintaining enterprise IT solutions at customer locations.\nLearn and provide basic technical support for Windows Server, Linux/RHEL, HP-UX, and other Unix-based operating systems.\nAssist in troubleshooting hardware, operating system, storage, and connectivity-related issues.\nProvide on-site and remote technical support under the guidance of senior team members.\nCommunicate professionally with customers and internal teams to understand and resolve technical issues.\nCoordinate with senior engineers, internal teams, and overseas technology partners when required.\nMaintain proper documentation of technical issues, service activities, and solutions.\nEnsure timely response and quality service to achieve high customer satisfaction.\nContinuously learn and develop knowledge of enterprise products, technologies, and IT infrastructure.\nBe willing to travel to different customer locations across the country when required.\nPerform other technical and support-related responsibilities assigned by the management.\n\nEducationBachelor in Engineering (BEngg)\n\nExperienceAt most 3 years\nThe applicants should have experience in the following business area(s): IT Enabled Service\nFreshers are also encouraged to apply.\n\nAdditional RequirementsAge 21 to 32 years\n\nSkillsBackup Storage System, Data centre, Linux, Troubleshooting, Virtualizations, Windows Server\n\nCompensation & Other BenefitsGroup Life Insurance\n\nSalary Review: Yearly\n\nFestival Bonus: 2\n\nPer Diem for any additional assignments\n\nTransport Support for service activities\n\nAccommodation for service activities\n\nSpecialized Technical training\n\nPro-Rata Bonus\n\nEmployment status: Full Time\nWorkplace: Work at office\nVacancies: 5\nSalary: Tk. 20000 - 25000 (Monthly)\nJob location: Dhaka (Motijheel)","description_format":"text","description_chars":2288,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-19T07:21:15Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.706,"p_room":0.55,"age_days":23,"expected_fill_days":21,"reasons":["seen:23","win:tail","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":2448,"is_top_pay":false},"html_url":"https://alion.io/job/data-edge-junior-system-support-specialist","json_url":"https://alion.io/job/data-edge-junior-system-support-specialist.json","meta":{"generated_at":"2026-11-01T01:56:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2905,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4436889},"rest":"https://alion.io/mcp/rest/get_company?id=4436889"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdata-edge-junior-system-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdata-edge-junior-system-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdata-edge-junior-system-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/data-edge-junior-system-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdata-edge-junior-system-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2837191}},{"tool":"search_jobs","arguments":{"company":"data-edge.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2837191},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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