{"id":1358251,"url":"https://alion.io/job/data-is-plural-tv-maintenance-engineer-kqed","title":"TV Maintenance Engineer - KQED","company":{"id":1781673,"name":"Data Is Plural","domain":"data-is-plural.com","url":"https://alion.io/company/data-is-plural","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":42,"max":74,"currency":"USD","period":"hour","gross":null,"usd_annual":148000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Premiere Pro","optional":false},{"name":"AutoCAD","optional":false},{"name":"Confluence","optional":false},{"name":"Google Docs","optional":false},{"name":"Google Sheets","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"PowerShell","optional":false},{"name":"Slack","optional":false},{"name":"VLAN","optional":false},{"name":"Windows","optional":false},{"name":"Wireshark","optional":false}],"status":"live","first_seen_at":"2026-09-27T23:01:27Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-02T01:13:29Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Title: TV Maintenance Engineer\nSchedule Format - Location: On-site - San Francisco\nPay Information: Hourly Rate: $42.18 - $74.64\nPosition Summary:\nThe TV Maintenance Engineer role is responsible for the administration and maintenance of KQED’s television infrastructure as well as KQED Event AV[1] technology, server applications, hardware, and software. Duties include service support responsibilities and operations in the TV Engineering department, providing end-user, software & remote support for KQED staff across multiple departments.\nKQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling.\nWe value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.\nKQED Code of Ethicshttps://www.kqed.org/about/code-ethics\nThe mission that drives us:\nKQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.\nThis role will work on-site in KQED's newly renovated headquarters.\nThe successful candidate will be required to join National Association of Broadcast Employees and Technicians (NABET) Local 51.\nPrimary Functions:\nMaintenance and support of KQED's television transmission, microwave, and program delivery infrastructure, ensuring reliable broadcast service and regulatory compliance.Supports KQED TV Operations and Events AV end-user technology\nMaintains software and hardware inventory and works with support vendors to ensure regular maintenance.\nPrimary support responder to technical issues in support of TV Production and TV Post-Production (2110-based systems) \nPrimary support responder to technical issues related to KQED Events AV technology (traditional baseband systems) in primary and/or secondary events spaces\nEssential Functions and Other Job Duties:\nUses a complete documentation suite that includes Excel spreadsheets, Word documents, Google Sheets and Google Docs documents, Visio drawings and AutoCAD drawings.\nAbility to execute support access procedures (phone call vs. email vs trouble ticket, etc.) for KQED TV Engineering major equipment vendors with a sense of urgency.\nWorks closely with IT Support to determine connectivity in and out of the TV Engineering network to the internet and to the main IT network.\nUsing Zoom, Teamviewer, MS Teams, Slack or other remote tools to observe remote computers, help end-users at KQED and to host support vendors.\nSupport ticketing, tracking and inventory tools, including Jira Attlasian trouble tickets and Solarwinds Network monitoring.\nTroubleshoot problems with tools including off-air loggers, Streamscope ATSC analyzer, TSReader Pro and Wireshark.\nUse Putty, PowerShell and other command-line tools to access equipment, including network switches.\nCarry out network checks and minor configuration changes independently of the IT department.\nUpdates the technical ‘how to’ articles in KQED’s “Confluence” Knowledge-base and any future collaborative or informative staff resources.\nAbility to communicate at an end-user level regarding graphics, camera robotics, virtual sets, studio cameras, NRCS (iNews), ingest and playout servers for production.\nWork with the TV Production and Digital Post-Production PAM/MAM systems to understand the end-user workflows, as well as interfaces to MOS gateways, video transcode engines, NAS/SAN storage arrays, etc.\nKnowledge/Experience Required:5+ years in a TV Engineering or IT Technical Support role\nProven administration knowledge in Windows operating systems\nFamiliarity with the basics of command-line in Linux operating systems, using “Putty” or similar terminal software\nExcellent working knowledge of Microsoft Excel.\nBasic networking troubleshooting skills.\nDetail-oriented, thorough & organized. Understands importance of controlling connections to the internet from Engineering computers.\nVery strong technical aptitude to learn technology quickly and apply learned principles to other situations\nStrong written and verbal communication skills and solid analytical skills.\nAbility to interact within groups and capable of leading minor group activities.\nService oriented and motivated to provide an exceptional customer experience.\nKnowledge/Experience Desired\nHands-on knowledge of AES67 audio and SMPTE-2110 video \nWorking knowledge of Avid iNews\nWorking knowledge of MAM, PAM, and other workflow orchestration tools\nWorking knowledge of Cisco and/or Arista switches and routers\nWorking knowledge of OpenDrive, Synology, Avid Nexis and other high-performance storage platforms\nExperience with Cisco IOS and the ability to work with VLAN and other settings\nAbility to create technical workflows in Telestream Vantage as well as other workflow orchestration platforms and appliances\nExperience with Adobe software applications - particularly Adobe Premiere, Acrobat Reader and Acrobat DC\nProven administration knowledge of Mac OS operating systems \nAn awareness and willingness to follow security guidelines for administrator-level access to servers\n[1] “Events AV” involves four high-end Audio-Visual rooms at KQED, including a theater with Crestron automation, lighting, video switcher, audio mixing and live streaming\n#LI-onsite","description_format":"text","description_chars":5850,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-27T23:01:27Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":41,"reasons":["conf:4","win:early"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":148000,"is_top_pay":true},"html_url":"https://alion.io/job/data-is-plural-tv-maintenance-engineer-kqed","json_url":"https://alion.io/job/data-is-plural-tv-maintenance-engineer-kqed.json","meta":{"generated_at":"2026-10-03T03:38:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3626,"day_limit":5000,"remaining_today":1374,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}