{"id":1287447,"url":"https://alion.io/job/data4life-full-stack-customer-success-engineer-fmx","title":"Full-Stack Customer Success Engineer (f/m/x)","company":{"id":1935041,"name":"Data4Life","domain":"data4life.care","url":"https://alion.io/company/data4life","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Frontend","role_family":"Frontend","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Angular","optional":false},{"name":"FastAPI","optional":false},{"name":"GitHub","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"Open WebUI","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"TypeScript","optional":false},{"name":"Vue.js","optional":false}],"status":"live","first_seen_at":"2026-02-03T10:19:39Z","employer_posted_date":"2026-02-03","last_verified_at":"2026-09-27T08:54:24Z","board_verified":true,"closed_at":null,"days_open":237,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":236},"description":"Hi there!\nAre you eager to work at the intersection of AI, research, and real-world impact? At Data4Life, we empower researchers and public-health partners by building secure, compliant, and high-impact digital solutions. As we expand our AI-enabled research platforms, including our AIR·MS chatbot, integrated LLM solutions, and developer tooling, we are looking for a Customer Success Engineer who combines strong technical skills with a deep understanding of user needs.In this role, you will act as a technical enabler for researchers and clinicians,helping them successfully adopt and use AI-powered tools in a regulated health environment.\nYour future role\nBuild further features around the AIR·MS platform, including our open WebUI-based chatbot, using Python, TypeScript/JavaScript and modern frontend frameworks (React or Vue or Angular)\nCollaborate with researchers, clinicians, and internal teams to translate user needs into practical technical solutions and enable effective platform use\nMaintain the software stack up-to-date and ensure reliable, stable deployments across environments\nHelp integrate in-house fine-tuned, medical-data-aware LLMs and agentic APIs to streamline research and translation workflows\nWhat you need to succeed\nBachelor’s or Master degree in Computer Science, Software Engineering, or equivalent professional experience\n2+ years of full-stack development experience, including Python/FastAPI (backend) and TypeScript/JavaScript (frontend)\nHands-on experience with modern frontend frameworks (one of: React, Vue, Angular)\nIdeally working experiences integrating or deploying LLM or AI\nStrong collaboration skills to work across engineering, product, and research teams\nStrong communication skills in English (C1)\nWhy you will love working with us\nHigh level of personal responsibility and creative freedom\nWork on socially impactful projects in the healthcare sector\nCollaboration with leading partners from research, technology, and healthcare\nA diverse, interdisciplinary, and international team working across three locations (Potsdam, Berlin, and Singapore)\nFlexible working models with the option to work from home\nPermanent employment contract with 30 days of vacation\nAttractive employee benefits, e.g. private supplementary health insurance, public transport ticket\nGood to know\nWe especially welcome applicants from the LGBTQI+ community, people with a migration background, people of color, and individuals with neurodiversity, disabilities, or chronic illnesses to the team.\nIf you need support or special assistance during the application or interview process due to a disability, please feel free to let us know and we are happy to accommodate you as much as possible.\nPlease enclose your complete documents (CV, Github Account, Work sample) with your application.\nFor this position it is important that you are able to regularly be present in our Potsdam and/or Berlin office","description_format":"text","description_chars":2928,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Professional Services","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-09-26T05:47:12Z"}],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.086,"p_room":0.28,"age_days":236,"expected_fill_days":15,"reasons":["conf:20","win:tail","crowd:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/data4life-full-stack-customer-success-engineer-fmx","json_url":"https://alion.io/job/data4life-full-stack-customer-success-engineer-fmx.json","meta":{"generated_at":"2026-09-29T04:30:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4251,"day_limit":5000,"remaining_today":749,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}