# Full-Stack Customer Success Engineer (f/m/x)

Hi there! Are you eager to work at the intersection of AI, research, and real-world impact? At Data4Life, we empower researchers and public-health partners by building secure, compliant, and high-impact digital solutions. As we expand our AI-enabled research platforms, including our AIR·MS chatbot, integrated LLM solutions, and developer tooling, we are looking for a Customer Success Engineer who combines strong technical skills with a deep understanding of user needs.In this role, you will act as a technical enabler for researchers and clinicians,helping them successfully adopt and use AI-powered tools in a regulated health environment. Your future role Build further features around the AIR·MS platform, including our open WebUI-based chatbot, using Python, TypeScript/JavaScript and modern frontend frameworks (React or Vue or Angular) Collaborate with researchers, clinicians, and internal teams to translate user needs into practical technical solutions and enable effective platform use Maintain the software stack up-to-date and ensure reliable, stable deployments across environments Help integrate in-house fine-tuned, medical-data-aware LLMs and agentic APIs to streamline research

- **Id**: 1287447
- **Url**: <https://alion.io/job/data4life-full-stack-customer-success-engineer-fmx>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Berlin, Germany
- **Countries**: DE
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-02-03T10:19:39Z
- **Employer posted date**: 2026-02-03
- **Last verified at**: 2026-11-12T03:14:32Z
- **Board verified**: yes
- **Days open**: 283
- **Description format**: text
- **Description chars**: 2928
- **Description truncated**: no
- **Benefits**: Flexible schedule, Health insurance
- **Relocation offered**: no
- **Industries**: Health Care, Professional Services, Nonprofits & Foundations

## Company

- **Id**: 1935041
- **Name**: Data4Life
- **Domain**: data4life.care
- **Url**: <https://alion.io/company/data4life>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Personio

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 8
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Computed at**: 2026-11-12T10:38:37Z

## Salary estimate

- **Min usd**: 44000
- **Max usd**: 70000
- **Period**: year
- **Method**: role_seniority_country_remote_cell
- **Sample n**: 23

## Technologies

- **AI Agents** — Optional: no
- **Angular** — Optional: no
- **FastAPI** — Optional: no
- **GitHub** — Optional: no
- **JavaScript** — Optional: no
- **LLM** — Optional: no
- **Open WebUI** — Optional: no
- **Python** — Optional: no
- **React.js** — Optional: no
- **TypeScript** — Optional: no
- **Vue.js** — Optional: no

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 282

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: yes

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-09-26T05:47:12Z

## Liveness

- **Score**: 3
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.114
- **P room**: 0.28
- **Age days**: 282
- **Expected fill days**: 23
- **Reasons**: conf:7, win:tail, crowd:junior
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.