{"id":4057077,"url":"https://alion.io/job/datacom-account-director","title":"Account Director","company":{"id":3438,"name":"Datacom","domain":"datacomgroup.com","url":"https://alion.io/company/datacom","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":10,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T05:49:33Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T03:07:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About us\nAt Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.\nWhether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.\nWhat you will do\nAre you ready to elevate your career in a dynamic, senior leadership role? As a Account Director at Datacom, you will be at the helm of managing key accounts, driving strategic growth, and fostering valuable relationships across various customer segments. This role is pivotal in overseeing the entire customer lifecycle, from strategy and growth to sustainability and profitability, ensuring our portfolio thrives.\nAs the Account Director, you will be assigned clients based on their stage in the sales lifecycle and your unique skill set. You will be responsible for devising and executing strategies that promote growth, sustainability, and profitability for key clients. Ensuring exceptional customer satisfaction is paramount, you will have latitude to shape Datacom’s offerings in response to evolving market and customer needs.\nThis position is perfect for someone with an entrepreneurial spirit, who can leverage extensive executive-level and deep customer relationships to identify and seize future opportunities for Datacom. Join us and be part of a team where your innovative ideas and strategic vision will drive success and make a lasting impact.\nOur offices are based in Melbourne. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you to work within your team and customer commitments to figure out what works best! Some travel may be required.\nAs an Account Director, you will be focused on:\nStrategy & Growth:\nStrategic account planning, execution and measurement \nFocus on driving growth and acquisition within nominated customer portfolio\nRelationships:\nThe Account Director will have a customer focused/market facing priority, with the goal to develop long term, quality engagements with typically large public and private Australian organisations. \nBuilding value-based relationships at multiple levels in our accounts whilst developing key relationships (and ecosystems) that strategically enable you to deliver on Datacom objectives. \nDelivery:\nEnsure all delivery is well planned and executed with excellence. Ensuring the right people, commercials and governance are in place to deliver successfully to our customers. \nConsistently and sustainably delivering on commitments made to customers (time, cost, and quality). Managing customer contract issues and resolutions to minimise negative impacts to both Datacom and our customers. \nWhat you’ll bring\nDeep business understanding of end-to end sales to delivery cycle \nAbility to lead and story tell at presentations and confidently sell Datacoms offerings \nAbility to write high quality proposal documents \nStrong consultative, strategy and planning skills \nFinancial/commercial/contractual analysis, management, and governance \nCommercial and Contractual acumen \nDemonstrated Negotiation skills \nCulture and benefits\nJoin a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.\nWe're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.\nWhy you will love working here\nPaid parental leave \n24/7 Employee Assistance Programme (DataCare) \nOngoing learning, certifications, and career development opportunities \nAccess to industry-leading learning platforms and future skills training \nRecognition programmes that celebrate great work \nGreat employee discounts and financial wellbeing benefits \nMeaningful work that makes a real impact \nEligibility criteria and conditions may apply to some benefits.","description_format":"text","description_chars":4523,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Managed IT Services (MSP)","Systems Integrators","Payroll Services"],"lifecycle":[{"event":"open","at":"2026-11-11T05:49:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":34,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/datacom-account-director","json_url":"https://alion.io/job/datacom-account-director.json","meta":{"generated_at":"2026-11-13T05:35:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11797,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3438},"rest":"https://alion.io/mcp/rest/get_company?id=3438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatacom-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatacom-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatacom-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datacom-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatacom-account-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4057077}},{"tool":"search_jobs","arguments":{"company":"datacomgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4057077},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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