{"id":3139963,"url":"https://alion.io/job/datacom-graduate-trainee-build-engineer","title":"Graduate / Trainee Build Engineer","company":{"id":3438,"name":"Datacom","domain":"datacomgroup.com","url":"https://alion.io/company/datacom","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":93,"open_postings":11,"ghost_share":0,"stale_share":0.273,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-04T06:34:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":"intern","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["NZ"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"closed","first_seen_at":"2026-10-23T07:47:19Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T06:25:34Z","board_verified":false,"closed_at":"2026-10-30T06:25:34Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Start your career in tech with Datacom\nAre you interested in technology and enjoy figuring out how things work?\nWe’re looking for someone at the beginning of their career who is keen to build their technical skills and get hands-on experience working with IT equipment and systems.\nYou don’t need years of IT experience to succeed in this opportunity. We’re looking for someone who is curious, enjoys problem solving and is ready to learn.\nAs a Graduate / Trainee Build Engineer, you’ll work alongside experienced people and develop practical skills supporting, building and troubleshooting technology used by our customers.\nWhat you’ll be doing\nYou’ll gain hands-on experience across areas such as:\nSetting up, configuring and preparing laptops, desktops and other devices\nHelping diagnose and troubleshoot hardware and software issues\nSupporting device repairs and other technical requests\nLearning to work with technologies such as Windows, Microsoft 365 and device management tools\nDeveloping an understanding of PCs, servers and networking\nSpeaking with customers and colleagues to understand technical problems\nHelping find the right solution or connecting customers with the right technical team\nFollowing processes and keeping accurate records of your work\nWorking safely and responsibly as part of the wider team\nThese areas are based on the original position description, which includes device builds and repairs, diagnosis, troubleshooting, hardware/software, PCs and networking support, plus customer liaison.\nWhat we’re looking for\nFor us, your attitude and potential are just as important as your experience.\nYou could be a recent graduate, have completed a relevant course or qualification, or simply be at the beginning of your IT career and looking for an opportunity to develop.\nYou’ll be someone who:\nHas a genuine interest in technology\nEnjoys solving problems and learning how things work\nIs comfortable learning new systems and technology\nCommunicates clearly and isn't afraid to ask questions\nEnjoys helping people\nWorks well as part of a team\nIs organised and has good attention to detail\nTakes ownership of your work\nIs willing to learn from others and take on feedback\nBrings a positive and curious approach to work\nTechnical knowledge\nSome exposure to any of the following would be useful, whether that's through study, personal projects, work experience or your own interest in technology:\nLaptops, desktops or tablets\nWindows\nMicrosoft 365\nDevice setup or troubleshooting\nComputer hardware\nNetworking\nMicrosoft Intune\n If you've ever built your own PC, helped friends or family troubleshoot their technology, completed an IT project at university or TAFE/polytechnic, or simply enjoy learning about technology, we'd love to hear about it.\nWhat you'll develop\nThis is an opportunity to build the foundations for a career in technology.\nYou'll develop practical experience across:\nIT hardware and software\nDevice builds and configuration\nTechnical troubleshooting\nCustomer service\nProblem solving\nCommunication\nTeamwork\nNetworking and infrastructure fundamentals\nWhy join us here at Datacom?\nDatacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.\nWe care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.\nWe operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.\nWe want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.\nRequirements\nAbility to obtain New Zealand Government Clearance\nAble to start right away","description_format":"text","description_chars":4420,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Managed IT Services (MSP)","Systems Integrators","Payroll Services"],"lifecycle":[{"event":"open","at":"2026-10-23T07:47:19Z"},{"event":"close","at":"2026-10-30T06:25:34Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/datacom-graduate-trainee-build-engineer","json_url":"https://alion.io/job/datacom-graduate-trainee-build-engineer.json","meta":{"generated_at":"2026-11-04T07:24:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11577,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3438},"rest":"https://alion.io/mcp/rest/get_company?id=3438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatacom-graduate-trainee-build-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatacom-graduate-trainee-build-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatacom-graduate-trainee-build-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datacom-graduate-trainee-build-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatacom-graduate-trainee-build-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3139963}},{"tool":"search_jobs","arguments":{"company":"datacomgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3139963},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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