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In office (Auckland)
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Overview
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The DataCom Group is a technology infrastructure firm that specializes in the design, installation, and servicing of structured communications cabling systems. Serving commercial, educational, and government facilities, the company delivers integrated low-voltage solutions, including IP paging, intercom, and emergency notification systems. Additionally, it provides advanced physical security technology - such as access control, CCTV surveillance, and intrusion detection - to help organizations maintain safe and connected facilities.

About the Role

We're looking for an experienced Network Engineer to join us on an initial 3-month contract engagement. You'll provide operational support across enterprise network environments, working on incidents, changes, upgrades, performance optimisation, and ongoing network maintenance.

This is a hands-on role suited to someone who can quickly integrate into an existing team, troubleshoot complex networking issues, and confidently manage network operations with minimal ramp-up time.

What You'll Do

  • Manage network incidents, requests, alerts, and change activities.
  • Troubleshoot and resolve routing, switching, firewall, and connectivity issues.
  • Perform software upgrades and support network infrastructure maintenance.
  • Monitor network performance and recommend improvements.
  • Maintain accurate technical documentation and ITSM records.
  • Work with vendors, carriers, and third-party providers to resolve network issues.
  • Support enterprise LAN, WAN, and internet environments.
  • Contribute to operational excellence through proactive monitoring and problem resolution.

What You'll Bring

  • 3+ years' experience in Network Engineering roles.
  • Strong hands-on experience with routing, switching, and firewall technologies.
  • Solid understanding of LAN, WAN, TCP/IP, and routing protocols.
  • Proven troubleshooting and incident management capability.
  • Experience working within enterprise operational environments.
  • Strong communication skills and a customer-focused approach.
  • Cisco certification (CCNA or higher) and cloud exposure will be highly regarded.

Contract: Initial 3-month engagement

Start: ASAP

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