{"id":1028499,"url":"https://alion.io/job/datacom-senior-solution-advisor","title":"Senior Solution Advisor","company":{"id":3438,"name":"Datacom","domain":"datacomgroup.com","url":"https://alion.io/company/datacom","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":92,"open_postings":9,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":198000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1358},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-06-30T00:00:00Z","employer_posted_date":"2026-06-30","last_verified_at":"2026-10-06T19:41:23Z","board_verified":true,"closed_at":null,"days_open":98,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":98},"description":"About us\nAt Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.\nWhether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.\nAbout the Role (your why)\nThe Senior Solution Advisor is a senior individual contributor responsible for translating complex customer requirements into commercially viable, deliverable managed services solutions. This position is heavily focused on presales activities, with more than 50% of the role being dedicated to solution design, pricing, costing, proposal development, and preparing high-quality responses for complex opportunities.\nWorking closely with customers, sales teams, and technical specialists, the Senior Solution Advisor gathers and validates requirements, evaluates solution options, and presents recommended approaches to stakeholders. The role requires strong customer engagement skills, commercial acumen, and the ability to communicate complex technical solutions in a clear and compelling manner. You will work within a team led by a Team Leader and will be expected to operate autonomously, provide technical guidance to peers, and take ownership of solution and proposal deliverables within a team environment.\nThe role supports a diverse customer base across industries including Health, Transport, Finance, Infrastructure, and Government, ranging from organisations with 150 to 60,000 users. The focus is on developing scalable, secure, supportable, and cost-effective managed services solutions across Datacom's Managed Operations portfolio.\nWhat you'll do\nAs a Senior Solution Advisor, you will be focused on:\nDrive hands-on presales solutioning for complex managed services opportunities, from initial qualification and discovery through solution development, costing, approval and proposal submission. \nTranslate customer, commercial and operational requirements into clear, supportable solution designs across Datacom’s managed operations portfolio \nBuild solution cost models and pricing inputs, document assumptions and dependencies, and work through internal commercial and technical approval processes. \nPrepare high-quality proposal content and supporting artefacts for RFI, RFT, RFQ and RFP responses, including high-level designs, service descriptions, solution narratives and pricing.\nCoordinate inputs from technical specialists, delivery teams, sales, commercial and other service lines to produce a coherent end-to-end solution and proposal by the required deadline. \nParticipate in customer workshops, discovery sessions and presentations to clarify needs, explain solution choices and support customer confidence in the proposed approach. \nReview proposed solutions for alignment with Datacom architecture, security, supportability and delivery standards. \nInvestigating and incorporating emerging technologies to provide cost-effective, flexible, and innovative solutions.\n Ensuring designs are costed, approved, supported, and maintainable, aligning with Datacom frameworks and standards.\nProviding technical and commercial inputs into service renewals and contract transitions.\nShare expertise and provide peer guidance to Solution Architects and other contributors without formal people-management accountability.\nPromoting a health and safety culture that values people and sustainability in line with Datacom policy.\nWhat you'll bring\nAt least seven years of broad IT experience, including substantial experience in solution design or presales for complex managed services or multi-platform environments. \nDemonstrated success owning presales solution development and proposal deliverables for large or complex technology opportunities. \nStrong commercial and pricing capability, including solution costing, assumptions, risk, margin awareness and the trade-offs required to create competitive and deliverable services. \nAbility to produce high-quality architecture and proposal documentation, such as solution overviews, SORs, SOWs, HLDs, service descriptions and proposal responses. \nExpert-level technical understanding in Infrastructure, Networking, Security and multi-platform IT environments.\n Advanced knowledge of common vendor infrastructure and solution offerings.\nExtensive experience with hybrid and public cloud environments, especially Microsoft Azure and Microsoft 365.\nStrong understanding of project pricing, MSP engagements, and fixed-price vs time-and-materials models.\nExcellent verbal and written communication skills, able to turn complex technical material into clear, persuasive proposal content. \n Strategic planning, research and analytical abilities with a solution-driven mindset.\nA collaborative, organised and delivery-focused approach, with the ability to manage multiple contributors and deadlines without formal line-management authority. \nNice to have\nExperience across multiple networking vendors and emerging technologies in communications.\nGood understanding of AI and automation technologies and desire to expand these skillsets.\nFamiliarity with industry security frameworks and compliance standards.\nBachelor’s degree in Computer Science, Electronics Engineering, or equivalent.\nIndustry certifications across Microsoft, VMware, or Infrastructure domain.\nCulture and benefits\nJoin a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.\nWe're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.\nWhy you will love working here\nPaid parental leave \n24/7 Employee Assistance Programme (DataCare)\nOngoing learning, certifications, and career development opportunities \nAccess to industry-leading learning platforms and future skills training\nRecognition programmes that celebrate great work\nGreat employee discounts and financial wellbeing benefits\nMeaningful work that makes a real impact","description_format":"text","description_chars":6602,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Managed IT Services (MSP)","Systems Integrators","Payroll Services"],"lifecycle":[{"event":"open","at":"2026-09-18T12:45:34Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.517,"p_room":0.28,"age_days":98,"expected_fill_days":36,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/datacom-senior-solution-advisor","json_url":"https://alion.io/job/datacom-senior-solution-advisor.json","meta":{"generated_at":"2026-10-06T21:49:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1627,"day_limit":5000,"remaining_today":3373,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3438},"rest":"https://alion.io/mcp/rest/get_company?id=3438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatacom-senior-solution-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatacom-senior-solution-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatacom-senior-solution-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datacom-senior-solution-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatacom-senior-solution-advisor"}]}