Human Resources Generalist

Our newest territory, Greater Los Angeles, just joined our growing Company, and we're looking for a Human Resources Generalist to help guide employees through an exciting employee experience. You'll own onboarding for new hires, expand and implement HR programs, and be a steady, trusted presence across the team. If you're excited by driving process forward and building genuine connection in a growing organization, we'd like to talk.

Responsibilties

Recruiting:

• Manage full-cycle recruiting activity including job posting creation, application review, screening, and candidate communication.
• Partner with hiring managers to align role requirements, candidate profiles, and interview processes
• Own the applicant tracking system (ATS) and serve as subject matter expert for hiring teams providing guidance and training.
• Coordinate pre-employment steps including offer letter preparation, background checks, drug testing; oversee background screening compliance, adjudication of results, and FCRA-mandated pre-adverse and adverse action procedures.

Onboarding and New Hire Orientation:

• Own the end-to-end onboarding process for all new hires, from offer acceptance through the first day of employment.
• Facilitate new hire orientation, ensuring a welcoming experience that reflects company culture and sets employees up for success.
• Maintain onboarding checklists, I-9 documentation, and new hire paperwork in compliance with federal and applicable state requirements.
• Maintain HRIS new hire records and create personnel files.

Day-to-Day HR Employee Support:

• Serve as the primary point of contact for employee questions related to HR policies and general employment matters.
• Triage employee concerns and escalate complex or sensitive matters to HR leadership appropriately.
• Support benefits, leave of absence, workers’ compensation, and ADA administration.
• Own personnel file maintenance, HR recordkeeping, and system data entry; reconcile with Payroll as needed.

Employee Relations and Investigations:

• Provide support for coaching managers and employees, documenting concerns, and facilitating performance improvement or corrective action
• Conduct workplace investigations for standard employee relations matters from intake through resolution.
• Support HR leadership as a secondary resource on complex investigations, including document preparation, interview scheduling, and file management.
• Draft corrective action documentation, performance improvement plans, and separation paperwork in coordination with HR leadership.

Reporting and HR Operations:

• Support the HR Project Manager on HRIS implementation and ongoing administration, building platform proficiency and serving as a secondary resource for system questions across the organization.
• Initiate and distribute standard HR reports on a scheduled basis including headcount, turnover, recruiting activity, leave tracking and compliance-required reports on deadline.
• Pull ad hoc reports for HR leadership and department heads as requested.
• Support HR projects and process improvement efforts as directed by HR leadership; cross trained to provide backup across all HR disciplines and locations.

Training and Engagement:

• Help develop and deliver training content on HR topics including policy, compliance, and performance management.
• Build materials and job aids for training sessions and company-wide communications; coordinate logistics.
• Identify recurring questions that point to training gaps and bring recommendations to HR leadership.
• Support employee engagement initiatives, recognition programs, and culture activities; serve on the engagement committee.

Additional Duties:

• Assists with HR administrative duties as needed.
• Travel as needed.
• Other duties as assigned.

Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• 3+ years of HR experience in a generalist or coordinator capacity.
• Working knowledge of federal employment law; multi-state experience a plus.
• Demonstrated experience with recruiting coordination and supporting end-to-end hiring processes.
• Strong written and verbal communication skills with the ability to communicate clearly across all levels of the organization.
• Proficiency with HRIS platforms, applicant tracking systems, and Microsoft Office Suite.
• High level of discretion and sound judgment in handling sensitive employee information.
• High attention to detail and organizational skills.

Preferred

• Bachelor’s degree in Human Resources, Business Administration or a related field
• Bilingual in Spanish preferred
• PHR or SHRM-CP certification, or active pursuit of certification.
• Experience with California employment law.
• Background in employee relations, including conducting workplace investigations.

Skills & Abilities

• Proficiency in HRIS platforms.
• HR onboarding across the full employee recruiting lifecycle.
• Ability to build, document, and maintain SOPs, process workflows, and HR standards in an evolving environment with the ability to identify gaps and design practical, scalable solutions.
• Effective written and verbal communication skills with the ability to train non-technical users, present to all levels of the organization, and build strong working relationships across departments.
• Ability to handle sensitive and confidential employee information with discretion and professionalism and exercise sound judgment with minimal direction.

Physical Requirements

• Based in Orange, California with travel between two additional sites as needed; mileage reimbursement provided.
• Sitting and/or standing for the majority of the day in front of a computer.
• Others working at stations nearby, the noise level is normal for an open office environment.
• Typing and using a mouse require hand-eye coordination and fine motor skills.
• Clarity of vision to read small print including documents and computer screens.
• Ability to lift light boxes, files, or office equipment.