{"id":1602560,"url":"https://alion.io/job/datadog-senior-software-engineer-incident-insights-readiness","title":"Senior Software Engineer - Incident Insights & Readiness","company":{"id":4992,"name":"Datadog","domain":"datadoghq.com","url":"https://alion.io/company/datadog","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":159,"ghost_share":0,"stale_share":0.616,"repost_share":0,"time_to_fill_p50_days":80,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":192000,"max":240000,"currency":"USD","period":"year","gross":null,"usd_annual":240000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Datadog","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"SRE","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-01T19:24:44Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-24T21:26:34Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale-trillions of data points per day-providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way\nThe Incident Insights & Readiness SRE team at Datadog fosters a resilient culture by using incidents as learning opportunities and catalysts for growth. Our users are Datadog engineers, and we build the software, tooling, and operational frameworks that help them prepare for, respond to, and learn from incidents. We work closely with engineering teams across Datadog to analyze incidents and turn those insights into better tools, stronger incident response, and organizational learning. Our efforts empower Datadog to navigate unexpected failures confidently, efficiently, and with a commitment to continuous learning and systems improvement.\nAt Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.\nWhat You’ll Do: \nOwn and improve the on-call experience for the company by establishing best practices and building platforms to support on-call rotations and compensation.\n\nDefine how we respond to incidents, lead the design and implementation of software to streamline the process, and collaborate with product teams to improve incident response across Datadog. Our aim is to fully support our incident responders in dealing with complexity.\n\nContribute to the post-mortem process for the company, collaborating with teams on writing them, and identifying opportunities to reduce friction and enhance learning value for the organization. Our team also runs a weekly postmortem reading group.\n\nSupport various teams in facilitating incident reviews that emphasize learning and blamelessness. Help them share their learnings across the organization to improve the resilience of our people.\n\nProvide technical leadership and day-to-day coaching to team members, accelerating their growth through design reviews, collaborative problem-solving and operational excellence best practices.\n\nTrain our on-callers in incident and post-mortem processes, sharing expertise in incident management best practices. This involves both introducing newcomers to on-call responsibilities and refreshing the knowledge of existing engineers.\n\nLead cross-functional initiatives in engineering organizations across Datadog, embedding with teams to understand their challenges and drive lasting improvements to reliability and operational excellence.\n\nWho You Are: \nAt least 5 years of experience building software that solves real user problems. Experience designing new features and collaborating on code and technical design reviews. We primarily develop in Go and Python, with a bit of TypeScript.\n\nExperience building or operating distributed systems, with familiarity with Kubernetes and an understanding of complex failure modes.\n\nDemonstrated ability to independently own ambiguous technical problems from design through delivery while balancing long-term engineering quality with pragmatic execution.\n\nExperience analyzing incidents, identifying systemic risks, and driving engineering improvements informed by operational learnings.\n\nExperience participating in on-call rotations and improving incident response processes. Experience serving as an incident commander or incident coordinator is a plus.\n\nEmpathy, collaboration, and communication skills in English to cultivate strong relationships across various teams in the organization\n\nExperience mentoring engineers, driving cross-functional initiatives, and influencing technical direction without relying on organizational authority.\n\nWe welcome candidates from a variety of backgrounds, including software engineering, site reliability engineering, production engineering, infrastructure, and other roles focused on building reliable systems or improving incident response.\n\nDatadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.\nBenefits and Growth: \nNew hire stock equity (RSUs) and employee stock purchase plan (ESPP)\n\nContinuous professional development, product training, and career pathing\n\nIntradepartmental mentor and buddy program for in-house networking\n\nAn inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)\n\nAccess to Inclusion Talks, our internal panel discussions\n\nFree, global mental health benefits for employees and dependents age 6+\n\nCompetitive global benefits\n\nBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.\nDatadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.\nThe reasonably estimated yearly salary for this role at Datadog is:\n$192,000—$240,000 USD\nAbout Datadog: \nDatadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.\nEqual Opportunity at Datadog:\nDatadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. \nDatadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. \nPrivacy and AI Guidelines:\nAny information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.","description_format":"text","description_chars":7334,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Equity","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Log Management & Analytics","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-01T19:35:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 89 · green card filings: 17","filings_12m":89,"filings_prev_12m":127,"green_card_filings_12m":17,"median_offered_wage_usd":208491,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":48}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":22,"expected_fill_days":80,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":240000,"is_top_pay":true},"html_url":"https://alion.io/job/datadog-senior-software-engineer-incident-insights-readiness","json_url":"https://alion.io/job/datadog-senior-software-engineer-incident-insights-readiness.json","meta":{"generated_at":"2026-10-24T23:13:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34146,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4992},"rest":"https://alion.io/mcp/rest/get_company?id=4992"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatadog-senior-software-engineer-incident-insights-readiness"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatadog-senior-software-engineer-incident-insights-readiness"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatadog-senior-software-engineer-incident-insights-readiness"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datadog-senior-software-engineer-incident-insights-readiness\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatadog-senior-software-engineer-incident-insights-readiness"}]}