{"id":4231211,"url":"https://alion.io/job/datafin-erp-enterprise-solution-engineer-cpt-onsite","title":"ERP Enterprise Solution Engineer (CPT Onsite)","company":{"id":4497034,"name":"Datafin","domain":null,"url":"https://alion.io/company/datafin","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"ISO 13485","optional":false},{"name":"Master Data Management","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-13T08:31:46Z","employer_posted_date":null,"last_verified_at":"2026-11-13T08:31:46Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"ENVIRONMENT:\n\nA global & cutting-edge Biotech company seeks the technical expertise of an ERP Enterprise Solution Engineer who own its ERP architecture, technical design, live/test environments, SQL Server and application health, integrations, security, releases, monitoring, backup and recovery readiness, and technical delivery of new modules, fixes and rollouts. This role is responsible for understanding business needs, aligning technology solutions, and ensuring the successful stabilization, optimization, and utilization of ERP, MES and other related systems to support the achievement of strategic goals, including planning and executing new phased rollouts of modules, integrations, sites and entities. You will serve as a key advocate for leveraging technology to enhance operational efficiency and drive business outcomes. The successful incumbent should possess a Degree or Diploma in IT/Systems, or equivalent qualification from a recognized tertiary institution in Information Technology with 7+ years proven experience in a similar role, preferably with a focus on ERP systems including hands-on experience implementing, administering and supporting Epicor Kinetic is required or strongly preferred. You will also need SQL Server administration, including backups, recovery and maintenance, REST and OData integration and API troubleshooting & BAQ, dashboard and SSRS Report Development experience.\n\nDUTIES:\n\nERP Architecture and Technical Ownership -\n\nOwn the global Epicor Kinetic architecture, technical roadmap and solution standards, ensuring new modules, fixes and enhancements align with approved business rules, processes, security and CSV controls.\nTranslate approved requirements into system configuration, technical specifications, integrations and controlled development using appropriate Epicor capabilities.\nProvide technical leadership to the ERP Application Engineer and act as the final internal escalation point for complex ERP issues.\n\nPlatform, Server and Environment Management -\n\nAdminister various environments, SQL Server, application services, scheduled processes, monitoring, patches, upgrades and deployment registers.\nMaintain system availability and recoverability through backup/restore verification, recovery planning, performance monitoring and coordinated infrastructure remediation.\nLiaise with Solution Architects to align enterprise system architecture with broader enterprise architecture principles.\n\nIntegration, Security and Controlled Change -\n\nDesign, operate and troubleshoot ERP integrations, APIs and interfaces with finance, banking, tax, shipping, CRM, data and manufacturing systems.\nAdminister privileged ERP security, service accounts, credentials and technical access controls, and maintain controlled release, change and rollback procedures.\n\nERP Platform and Environment Lifecycle Management -\n\nAdminister the Epicor Kinetic environment estate, including LIVE, TEST and DEV environment management and refreshes, backup and restore verification, and version and patch management aligned to tested baselines.\nMaintain deployment registers for customizations, BPM directives, Epicor Functions and configuration changes, and monitor scheduled processes and system agent health.\nOperate monitoring and alerting for applications, databases, print and integration services.\n\nData, MDM, Reporting and BI Collaboration -\n\nSupport the Master Data Management team with ERP data models, DMT-related technical guidance, migration dependencies, troubleshooting and validation; MDM retains responsibility for preparing and executing master data uploads.\nSupport Data Architects and BI report writers with ERP source definitions, data lineage, extracts, BAQs/SSRS, integration dependencies and ERP-side troubleshooting.\nOwn technical configuration and controlled deployment of ERP reports, labels, CofA outputs and print-routing components where these reside within the ERP platform.\n\nIncident, Rollout and Compliance Management -\n\nLead L2/L3 technical incident and problem resolution, root-cause analysis, vendor escalation and permanent corrective actions.\nLead technical release, cutover, recovery and hypercare activities for new modules, integrations, sites and entities.\nEnsure technical changes protect traceability, label/CofA integrity, financial posting integrity and regulated-system compliance.\n\nProject Management and Plan of Record -\n\nDevelop comprehensive project plans, timelines, and milestones for system initiatives, and maintain a single integrated plan of record with a RAID log, decision log and steering reporting cadence.\nEnsure every task, decision and risk has a named owner and keep all planning documents coherent with the plan of record.\n\nRegulated Systems Compliance -\n\nMaintain CSV validation evidence and change control for configurations, customizations and lot mask changes.\nSafeguard traceability, label and CofA integrity, and financial posting integrity in system design and operation.\n\nREQUIREMENTS:\n\nQualifications –\n\nA Degree or Diploma in Information Technology/Systems, or equivalent qualification from a recognized tertiary institution in Information Technology.\n\nExperience/Skills –\n\n7+ Years proven experience in a similar role, preferably with a focus on ERP systems.\nHands on experience implementing, administering and supporting Epicor Kinetic is required or strongly preferred.\nStrong familiarity with various business processes across different departments, such as Finance, Supply Chain, Manufacturing, and HR, is crucial. This helps in translating business requirements into effective technology solutions.\nProficiency in defining data mapping, transformation, and conversion processes to ensure seamless data flow between systems.\nExperience with data manipulation tools and techniques is essential.\nDemonstrated experience with designing, implementing, and managing integrations between ERP systems and other applications using middleware solutions\nProven track record in managing projects, especially those related to ERP implementation, upgrades, or integration initiatives.\nSkills in defining project scopes, timelines, resource allocation, and risk management are important.\nExperience in Change Management strategies, including user training and adoption planning, to ensure smooth transitions during ERP implementations and updates.\nExperience in working collaboratively with external partners, third party vendors, and consultants to facilitate successful system integrations.\nExperience in regulated manufacturing environments (ISO13485, GMP or CSV governed), including validation evidence, change control, traceability, label and CofA integrity, and audit support.\nExperience supporting multi-site, multi-company ERP operations with intercompany transactions across time zones.\nWorking knowledge of posting rules, month end close support, bank and tax integrations, and reconciliation controls.\nSQL Server administration (backups, recovery models, maintenance) and REST or OData integration experience.\n\nThe Candidate must demonstrate the following skills & attributes: Strong understanding of -\n\nBusiness processes and operations\nEnterprise Architecture principles, including integration patterns and best practices\nAnalytical and problem-solving skills\nExcellent organizational skills and outstanding attention to detail\nEffective written, verbal and presentation and listening communications skills\nStrong teamwork and collaboration skills\nSQL Server administration, including backups, recovery and maintenance\nREST and OData integration and API troubleshooting\nBAQ, dashboard and SSRS Report Development\nData Analysis and reconciliation\nStress and Time Management\nHonest and trustworthy\nPossess cultural awareness and sensitivity\nFlexible and able to work long hours\n\n Desired Skills: \n ERP\n Enterprise\n Solution","description_format":"text","description_chars":7832,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology"],"lifecycle":[{"event":"open","at":"2026-11-13T09:51:30Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely 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