# Business Analyst (Remote)

ENVIRONMENT: JOIN the team of a global Logistics Operation seeking the expertise of a strategic, customer-focused, process-oriented leadership of a Business Analyst to own and evolve its global digital customer experience platform, while ensuring that the underlying business processes are standardized, documented and aligned with global standards. This role combines product ownership with business analysis. The successful candidate understands customers, business processes, technology, UX, data and emerging capabilities such as AI, and can turn them into an executable roadmap and well-defined, tested, adopted solutions. You will require 5+ years in Digital Product Management, Product Ownership, Business Analysis, Digital Transformation or Customer experience including having managed customer-facing digital products or platforms. You will also need a strong grasp of product discovery, road mapping, prioritization, user journeys, product analytics and Agile delivery & a solid understanding of APIs, cloud platforms, integrations, data, analytics and enterprise applications, plus practical knowledge of AI and automation. DUTIES: Product Vision & Roadmap. Customer Discovery

- **Id**: 3916577
- **Url**: <https://alion.io/job/datafin-recruitment-business-analyst-remote>
- **Role**: Analytics
- **Role family**: Analytics
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: inferred
- **Locations**: Cape Town, South Africa
- **Countries**: ZA
- **Hiring countries**: ZA
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-21T09:23:18Z
- **Last verified at**: 2026-10-21T09:23:18Z
- **Board verified**: no
- **Days open**: 21
- **Description format**: text
- **Description chars**: 3570
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4500428
- **Name**: Datafin Recruitment
- **Url**: <https://alion.io/company/datafin-recruitment>
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: no

## Technologies

- **Agile** — Optional: no
- **Outlook** — Optional: no
- **SQL** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 21

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **South Africa** — Iso: ZA; Kind: country

## Lifecycle

- Event: open; At: 2026-11-07T12:25:15Z

## Liveness

- **Score**: 31
- **Band**: fade
- **Label**: Fading
- **P open**: 0.85
- **P active**: 0.486
- **P room**: 0.75
- **Age days**: 20
- **Expected fill days**: 27
- **Reasons**: seen:20, agency, velocity, win:late
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.