{"id":3815446,"url":"https://alion.io/job/datafin-t1t2-it-support-technician-pta-onsite","title":"T1/T2 IT Support Technician (PTA Onsite)","company":{"id":4497034,"name":"Datafin","domain":null,"url":"https://alion.io/company/datafin","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pretoria, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"OneDrive","optional":false}],"status":"live","first_seen_at":"2026-11-05T15:06:35Z","employer_posted_date":null,"last_verified_at":"2026-11-05T15:06:35Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"ENVIRONMENT:\n\nA forward-thinking Tech company seeks a strong technical T1/T2 IT Support Technician to provide day-to-day technical support, maintain IT infrastructure and ensure the smooth operation of hardware, software and network systems. The successful candidate will assist with troubleshooting, system maintenance, Microsoft 365 administration and IT security while delivering professional and efficient user support. Applicants will need a CompTIA A+ or Network+ or IT Diploma or equivalent qualification with at least 4 years relevant IT support experience (MSP environment). You will also require solid knowledge of Microsoft 365, Active Directory, PC hardware and networking & strong troubleshooting and problem-solving skills. You will need a valid Driver’s Licence with your own reliable vehicle.\n\nDUTIES:\n\nProvide day-to-day IT support and troubleshoot hardware, software and network-related issues.\nInstall, configure and maintain computers, printers, networks and other IT equipment.\nProvide support for Microsoft 365, Office 365, OneDrive and Active Directory.\nAssist with network maintenance, system upgrades and IT security.\nManage and resolve service requests efficiently.\nDeliver professional technical support and customer service to users.\n\nREQUIREMENTS:\n\nQualifications -\n\nCompTIA A+, Network+, an IT Diploma or an equivalent qualification.\n\nExperience/Skills –\n\nMinimum of 4 years’ relevant IT support experience (MSP environment)\nGood knowledge of Microsoft 365, Active Directory, PC hardware and networking.\nStrong troubleshooting and problem-solving skills.\nValid Driver’s Licence and own reliable vehicle.\nProficiency in English and/or Afrikaans.\n\nATTRIBUTES:\n\nExcellent communication and interpersonal skills.\nCustomer-focused with a professional approach to service delivery.\nOrganised, proactive and able to manage service requests efficiently.\nAble to work independently and prioritise technical issues effectively.\n\n Desired Skills: \n T1\n T2\n IT","description_format":"text","description_chars":1978,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-05T15:50:45Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.368,"age_days":5,"expected_fill_days":2,"reasons":["seen:5","agency","velocity","win:tail"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/datafin-t1t2-it-support-technician-pta-onsite","json_url":"https://alion.io/job/datafin-t1t2-it-support-technician-pta-onsite.json","meta":{"generated_at":"2026-11-11T17:23:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33154,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4497034},"rest":"https://alion.io/mcp/rest/get_company?id=4497034"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatafin-t1t2-it-support-technician-pta-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatafin-t1t2-it-support-technician-pta-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatafin-t1t2-it-support-technician-pta-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datafin-t1t2-it-support-technician-pta-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatafin-t1t2-it-support-technician-pta-onsite"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3815446}},{"tool":"search_jobs","arguments":{"company":4497034,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3815446},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}