{"id":134563,"url":"https://alion.io/job/dataiku-technical-account-manager-uk-2","title":"Technical Account Manager - UK","company":{"id":141,"name":"Dataiku","domain":"dataiku.com","url":"https://alion.io/company/dataiku","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":14,"ghost_share":0.357,"stale_share":0,"repost_share":0.071,"time_to_fill_p50_days":54,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":198000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Hadoop","optional":false},{"name":"IAM","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"LDAP","optional":false},{"name":"Linux","optional":false},{"name":"Machine Learning","optional":false},{"name":"Python","optional":false},{"name":"Spark","optional":false}],"status":"live","first_seen_at":"2026-08-27T16:06:01Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-17T04:51:42Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":50},"description":"Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack - empowering organizations to run AI across multi-vendor environments with centralized governance.\nThe world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku blog, LinkedIn, X, and YouTube.\nTechnical Account Managers are highly experienced Architects who bring both deep technical expertise and strong interpersonal skills to support a small portfolio of strategic clients (approximately 3 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts.\nHow you'll make an impact\nCollaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan\nManage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks\nServe as a central point for client technical information and contribute to the account strategy alongside the broader account team\nSupport the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing\nAct as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:Dataiku platform architecture and deployment\nPlatform operations and upgrades\nBest practices for platform usage\nSecurity, data management, and compute resources\nML-Ops, monitoring, and scaling strategies\n\nAssist clients in integrating the product into their systems and troubleshoot technical challenges\nCapture client feedback and feature requests to inform the Product and Engineering teams\nAdvise client tech leaders on complementary technologies and long-term technical strategy.\nExplore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps\nWhat you'll need to be successful\n7+ years of experience in a customer-facing technical role\nNative or bilingual proficiency in English\nStrong communication and client relationship skills\nExperience supporting both pre- and post-sales engagements\nProficiency in Linux system administration, including networking\nExperience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)\nHands-on experience with cloud platforms (AWS, Azure, GCP)\nHands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning\nFamiliarity with the Hadoop and/or Spark ecosystems\nHow you'll stand out \nExperience with Python\nData-Science knowledge\nBasic knowledge of Java\nFamiliarity with ML-Ops practices and tools\nWhat does the hiring process look like? #LI-Hybrid #LI-AN1\nInitial call with a member of our Technical Recruiting team\nVideo call with the TAM Hiring Manager\nTechnical Assessment to show your skills (Home Test)\nDebrief of your Tech Assessment with TAM Team members\nCustomer-facing situational peer interview\nFinal Interview with the VP Field Engineering\n#LI-JR1 \nWhat are you waiting for!\nAt Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page.\nOur practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: \nProtect yourself from fraudulent recruitment activity\nDataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.","description_format":"text","description_chars":5681,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Science & Notebook Platforms","MLOps"],"lifecycle":[{"event":"open","at":"2026-08-27T16:06:01Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-16T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.725,"p_room":0.75,"age_days":49,"expected_fill_days":54,"reasons":["conf:2","win:late"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dataiku-technical-account-manager-uk-2","json_url":"https://alion.io/job/dataiku-technical-account-manager-uk-2.json","meta":{"generated_at":"2026-10-17T05:23:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7268,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":141},"rest":"https://alion.io/mcp/rest/get_company?id=141"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdataiku-technical-account-manager-uk-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdataiku-technical-account-manager-uk-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdataiku-technical-account-manager-uk-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dataiku-technical-account-manager-uk-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdataiku-technical-account-manager-uk-2"}]}