{"id":719708,"url":"https://alion.io/job/datalabusa-systems-analyst-i-2","title":"Systems Analyst I","company":{"id":673489,"name":"DataLab USA","domain":"datalabusa.com","url":"https://alion.io/company/datalabusa","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-06-16T16:26:25Z","employer_posted_date":"2026-06-16","last_verified_at":"2026-09-30T01:26:13Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":104},"description":"DataLab USA™ is an analytics and technology driven database marketing consultancy. We combine sophisticated technology, cutting edge analytics and an intrinsic understanding of marketing to build large-scale addressable marketing programs for Fortune 500 companies. Our clients operate in multiple verticals: Financial Services, Insurance, Telcom, and Travel & Leisure.\nWe have placed in the INC 5000 list of fastest growing private companies for six times in the last ten years. At its heart, DataLab USA™ has the entrepreneurial spirit of a start-up. We judge ourselves on our ability to innovate, drive efficiency and deliver excellence for our clients.\n**No sponsorship available for this position**\n**Candidate must be local to Germantown, MD**\nKey Responsibilities\nSupport Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems\nTroubleshoot applications and operating systems while providing technical user support\nConduct remote support sessions using remote session tools and perform software and system deployment/patching\nMonitor systems and networks, manage IT assets through asset management systems, and work with issue/ticket tracking systems\nDocument technical procedures and solutions clearly and communicate effectively with team members and end users\nParticipate in after-hours on-call rotation and research and resolve technical problems independently\nMaintain documented processes within audited environments\nRequired Skills & Qualifications\n1-3 years of experience in IT support, desktop management, or systems administration\nStrong problem-solving and troubleshooting abilities with self-motivated approach and team collaboration skills\nTechnical proficiency in Windows 11/Server administration, Microsoft Office 365 suite, and networking fundamentals including TCP/IP, LAN/WAN, switching and routing protocols\nUnderstanding of Windows, Red Hat Linux and macOS operating systems, networking, and virtualization\nExperience with Active Directory, MDM tools such as Intune and LogMeIn, endpoint security solutions, and cybersecurity fundamentals\nKnowledge or exposure to cloud platforms including Microsoft 365, Azure, and AWS\nFamiliarity with JIRA, remote support tools, and scripting (PowerShell, Python, Bash) is a plus\n Strong customer service and communication skills with ability to work independently and collaboratively in a team environment\nAbility to work in audited environments following established processes, conduct remote support sessions, and manage technical documentation\nCompTIA Security+ certification or in progress","description_format":"text","description_chars":2586,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Providers & Datasets","Marketing Analytics & Attribution"],"lifecycle":[{"event":"open","at":"2026-09-11T06:57:07Z"},{"event":"close","at":"2026-09-21T23:12:34Z"},{"event":"reopen","at":"2026-09-23T02:30:30Z"}],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.814,"p_room":0.44,"age_days":104,"expected_fill_days":97,"reasons":["conf:6","velocity","win:tail","crowd:junior"],"computed_at":"2026-09-29T05:45:00Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":false},"html_url":"https://alion.io/job/datalabusa-systems-analyst-i-2","json_url":"https://alion.io/job/datalabusa-systems-analyst-i-2.json","meta":{"generated_at":"2026-09-30T01:28:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1003,"day_limit":5000,"remaining_today":3997,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}