# Back Office Manager - Operations

Requirements Back Office Manager - Operations Key Responsibilities: Team Management & Leadership: Lead, supervise, and motivate a team of back-office associates, ensuring high levels of productivity and engagement. Provide training, coaching, and performance feedback to ensure consistent improvement and skill development. Manage staffing levels and schedules to ensure the back office is adequately resourced at all times. Process Optimization & Efficiency: Identify, recommend, and implement process improvements to enhance operational efficiency and reduce costs. Work closely with other departments to understand requirements and ensure seamless integration between back office and front office teams. Monitor and track performance metrics to identify opportunities for process enhancements. Quality Assurance & Compliance: Oversee and ensure adherence to established quality standards and operational processes. Conduct regular audits and reviews of back-office tasks to ensure that services are delivered in line with client expectations and contractual agreements. Ensure compliance with company policies, industry regulations, and data privacy standards. Operational Reporting &

- **Id**: 305226
- **Url**: <https://alion.io/job/datamark-back-office-manager-operations>
- **Role**: Administrative
- **Role family**: Administrative
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Mumbai, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-05-19T00:00:00Z
- **Employer posted date**: 2026-05-19
- **Last verified at**: 2026-11-08T04:41:11Z
- **Board verified**: yes
- **Days open**: 173
- **Description format**: text
- **Description chars**: 2414
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Data Entry & Processing, Business Process Outsourcing (BPO), Call Center Services

## Company

- **Id**: 5198
- **Name**: DATAMARK
- **Domain**: datamark.com
- **Url**: <https://alion.io/company/datamark>
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Workable

### Truth index

- **Grade**: A
- **Score**: 89
- **Open postings**: 33
- **Ghost share**: 0
- **Stale share**: 0.424
- **Repost share**: 0
- **Time to fill p50 days**: 37
- **Computed at**: 2026-11-08T05:47:12Z

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 172

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-09-05T15:27:31Z

## Liveness

- **Score**: 6
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.198
- **P room**: 0.28
- **Age days**: 173
- **Expected fill days**: 37
- **Reasons**: conf:1, win:tail, crowd:
- **Computed at**: 2026-11-08T05:47:12Z

---
[Page](https://alion.io/job/datamark-back-office-manager-operations) · [JSON](https://alion.io/job/datamark-back-office-manager-operations.json)

Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.