{"id":2785831,"url":"https://alion.io/job/datamark-training-and-quality-manager","title":"Training and Quality Manager","company":{"id":5198,"name":"DATAMARK","domain":"datamark.com","url":"https://alion.io/company/datamark","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":93,"open_postings":31,"ghost_share":0,"stale_share":0.29,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":38000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-17T14:48:09Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T18:06:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Training & Quality Manager\nJob Description\nPosition Overview\nThe Training & Quality Manager drives training effectiveness, quality excellence, and continuous process improvement across multiple Lines of Business (LOBs). The role partners with stakeholders to develop training strategies, improve operational performance, and implement Lean and Six Sigma methodologies aligned with business objectives.\nKey Responsibilities\nLead training and quality initiatives across multiple LOBs. \nDrive continuous improvement projects using Lean and Six Sigma methodologies. \nIdentify, recommend, and implement process improvements to improve efficiency and quality. \nDevelop and deliver training programs, materials, and assessments. \nPartner with business leaders to address performance gaps and training needs. \nMonitor quality metrics and implement corrective actions. \nConduct root cause analysis and provide business recommendations. \nCreate and maintain SOPs, workflows, and quality documentation. \nPrepare and present quality, training, and operational reports. \nManage training resources, schedules, and budgets effectively. \nBuild strong client and stakeholder relationships. \nRequirements\nMinimum Qualifications\nBachelor's Degree in any discipline\nLean Six Sigma certification preferred\n8+ years in Quality, Process Excellence, Continuous Improvement, or Operations\n5+ years in Training & Development\n5+ years in a leadership role within Training, Quality, or Process Improvement\nExperience supporting multiple LOBs in a BPO, shared services, or corporate environment\nRequired Skills\nAbility to manage and support multiple LOBs simultaneously \nStrong process improvement and operational excellence mindset \nLean Six Sigma and quality management knowledge \nRoot cause analysis and problem-solving skills \nExcellent stakeholder and client management \nStrong verbal and written communication skills \nAdvanced Microsoft Office skills (Excel, PowerPoint, Word) \nData analysis and reporting capabilities \nProject and change management skills \nCoaching, mentoring, and team leadership \nExcellent organizational and time management skills \nBenefits\nPF, Gratuity, Mediclaim, etc.,","description_format":"text","description_chars":2169,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Entry & Processing","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-17T14:48:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":46,"reasons":["conf:2","win:early"],"computed_at":"2026-10-17T20:14:35Z"},"pay":null,"html_url":"https://alion.io/job/datamark-training-and-quality-manager","json_url":"https://alion.io/job/datamark-training-and-quality-manager.json","meta":{"generated_at":"2026-10-17T20:14:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3891,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5198},"rest":"https://alion.io/mcp/rest/get_company?id=5198"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatamark-training-and-quality-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatamark-training-and-quality-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatamark-training-and-quality-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datamark-training-and-quality-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatamark-training-and-quality-manager"}]}