# Customer Success Manager

See yourself at Dataminr As part of our Customer Success team, you’d serve as the platform expert and ensure value optimization for a portfolio of accounts. You will rely on scaled and strategic engagement techniques to support a diverse user base and interface with key stakeholders to align on business goals & objectives. You have experience managing complex software solutions, multiple client stakeholders, and proactive account strategy. You leverage your consultative skills to identify customer needs to build long-term solutions that ensure strong retention outcomes along with opportunistic growth opportunities.This role is based hybrid (NYC area) or hybrid (Northern VA/DC area) AI Innovation at Dataminr Working at Dataminr you’ll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold. Regenerative AI: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more here. Agentic AI: we recently launched our Agentic AI capability, what we’re calling our Intel Agents, that autonomou

- **Id**: 4169272
- **Url**: <https://alion.io/job/dataminr-customer-success-manager>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: New York, United States, Arlington, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 6
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T14:19:13Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T14:19:13Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 6505
- **Description truncated**: no
- **Benefits**: Equity, Flexible schedule, Growth opportunities, Professional development
- **Relocation offered**: no
- **Industries**: Artificial Intelligence, Cybersecurity, Government, LLM & Generative AI

## Company

- **Id**: 63099
- **Name**: Dataminr
- **Domain**: dataminr.com
- **Url**: <https://alion.io/company/dataminr>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Salary

- **Min**: 100486
- **Max**: 147454
- **Currency**: USD
- **Period**: year
- **Usd annual**: 147454

## Technologies

- **AI Agents** — Optional: no
- **Multimodal AI** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 6
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-12T14:19:13Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 9 · green card filings: 1; Filings 12m: 9

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 61
- **Reasons**: conf:7, win:early
- **Computed at**: 2026-11-12T22:11:10Z

## Pay

- **Stated usd annual**: 147454
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.