{"id":3062341,"url":"https://alion.io/job/dataone-technicien-it-datacenter","title":"Technicien IT Datacenter","company":{"id":4459899,"name":"DataOne","domain":"dataone.eu","url":"https://alion.io/company/dataone-eu","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grenoble, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":40000,"period":"year","method":"role_country_seniority_unknown","sample_n":770},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-30T15:52:15Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Description:\nVotre rôle principal consiste à assurer le bon fonctionnement de l’infrastructure IT et des environnements data center. \nVous intervenez sur la résolution d’incidents techniques complexes, à distance comme sur site. \nVous prenez en charge l’installation, la maintenance et la supervision des équipements serveurs et réseau. \nVous coordonnez avec les équipes internes, les clients et les fournisseurs afin de garantir la qualité de service. \nVous accompagnez les techniciens juniors et contribuez à l’amélioration continue des processus IT. \nEnfin, vous participez à la continuité de service et à la gestion des incidents critiques. \nVOS PRINCIPALES MISSIONS:\nPiloter la résolution des incidents techniques complexes impliquant le matériel, les logiciels, les réseaux et les systèmes, à distance comme sur site. \nGérer une file de tickets de support : prioriser, assigner et assurer le suivi jusqu’à la résolution. \nFournir un support « remote hands », effectuer les installations en baie (rack-and-stack) et le câblage structuré dans un environnement de colocation ou de data center. \nEncadrer les techniciens juniors et contribuer aux initiatives internes de partage de connaissances et de formation. \nCoordonner avec les clients, fournisseurs et équipes IT afin de délivrer des services de haute qualité conformes aux SLA. \nEffectuer les mises à jour, diagnostics et opérations de maintenance courante sur les serveurs, postes de travail et équipements réseau. \nSurveiller les performances de l’infrastructure et traiter de manière proactive les incidents émergents. \nMaintenir et créer la documentation technique, les guides utilisateurs et les procédures internes. \nAssurer le support des systèmes audiovisuels et des équipements de visioconférence / salles de réunion. \nRéaliser des audits des équipements et des licences pour assurer la conformité et la gestion des inventaires. \nParticiper aux rotations d’astreinte hors horaires de bureau et intervenir lors d’incidents critiques. \nContribuer à la planification de la stratégie IT et recommander des améliorations des outils et des processus de travail.\nRequirements\nRequirements:\nNous recherchons une personne engagée, structurée et orientée résultats.\nVous disposez idéalement de:\nUne expérience significative dans le support IT, l’infrastructure ou les environnements data center \nDe solides compétences en systèmes et réseaux (Windows/Linux), hardware serveurs, équipements réseau, rack & stack et câblage structuré\nUne capacité à évoluer dans un environnement technique exigeant, avec gestion des incidents complexes et respect des SLA \nDe bonnes compétences en communication, un esprit d’équipe et une capacité à coordonner avec clients, fournisseurs et équipes internes\nPourquoi Rejoindre DataOne?\nContribuer à la construction de projets d’IA industrielle parmi les plus ambitieux du marché \nTravailler sur des actifs réels et critiques, au cœur des enjeux énergétiques et numériques \nÉvoluer dans un environnement exigeant, structuré et orienté résultats \nAvoir un impact direct et visible sur des projets rarement accessibles hors grands groupes \nRejoindre des équipes expertes, techniques et 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