{"id":3178560,"url":"https://alion.io/job/datasite-relationship-manager-grata","title":"Relationship Manager - Grata","company":{"id":7183,"name":"Datasite","domain":"datasite.com","url":"https://alion.io/company/datasite","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T20:37:14Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T14:53:04Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About us\nDatasite is the essential infrastructure for M&A. Also comprising Grata, Blueflame AI, and Sherpany, we help dealbreakers find opportunities, manage transactions, and make key decisions\nWhatever your talents, you can find a place for them here. Get involved in some of the biggest business ventures today. Work with other gifted people around the world. Follow your ambitions, or discover a whole new path.\nCan you help us simplify the complex, create great experiences, and deliver better outcomes? Then let's talk.\nJob Description:\nOverview\nGrata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.\nWe help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,000 customers and has been widely recognized as the market leader by G2, PE Wire, and more.\nWe are looking for a Relationship Manager to join our team! We are seeking a dynamic and results-oriented individual to join our team and take ownership of driving growth within our existing customer base. You will proactively interact with senior stakeholders on a regular basis, building rapport and credibility to drive end-users towards our services. This role will involve strategic account planning, onboarding, enablement, multi-threaded user management, and collaborating with internal teams to ensure the ongoing successful delivery of services and solutions.\nGrata is a hybrid company, which means our employees work from our NYC office on Mondays, Tuesdays and Thursdays.\nAt Grata, we will expect you to:\nGrow your revenue base by maximizing account retention through increased product adoptions, cross-sales of new product modules, and strong user counts.\nFoster strong relationships with customers across varied personas (users, champions, and decision makers) and varied titles (MDs, VPs, Associates) measured through engagement scores, NPS, and recorded customer feedback.\nPerform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer’s lifetime.\nPartner with an Account Manager who will own a book of business with you, together ensuring successful renewal outcomes.\nServe as primary point of contact for customers to resolve questions, perform periodic customer success reviews, resolve issues and bugs with the help of Product/Engineering teams, and expand Grata use throughout the account.\nBuild lasting relationships with decision makers leveraging product, customer, and market knowledge to tailor regular interactions (in person, video call, email and phone) to each contact. \nMaintain up-to-date client organizational maps including leadership, influencers (both users and financial), and key decision makers to track the progress of expansion efforts.\nCollaborate with internal stakeholders. As the voice of your customers provide regular and productive feedback to cross-functional Grata teams (such as product, engineering, and marketing) to enable continuous improvement of our platform.\nConsistently exceed quarterly and annual revenue targets within your territory.\nWhat we are looking for:\nYou have 3-5 years of experience in a customer-facing role, with demonstrable success managing relationships at strategic level accounts and customers across different product lines.\nDemonstrated track record of meeting and exceeding performance targets.\nDemonstrable success identifying and forecasting risk as well as growth opportunities within your book of business.\nProven proficiency engaging directly with customers and working independently.\nExperience developing and delivering value added communications including ROI through executive business reviews, check in calls, regular touch points with key decision makers, etc.\nAbility to work in a feedback driven environment, share ideas, seek opportunities for improvement and contribute to the growth of others.\nSuccessful candidates will be: innovative, persuasive, creative and have a genuine curiosity in their clients’ business. They will be goal and results-oriented, optimistic and smart, with a value added mindset, a proactive approach to the role and the ability to adapt to change and of course, nice.\nWell-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple simultaneous work streams.\nSelf-starter, who can develop strategies, establish and organize daily activities to execute those strategies working as a fully independent contributor.\nThe OTE salary range represents the estimated low and high end for this position based on a good faith assessment of the role and market data at the time of posting. Consistent with applicable law, each candidate’s compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. This position may be eligible for bonuses, commissions, or overtime if applicable. Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process. Datasite reserves the right to modify this pay range at any time.\nThe OTE (On-Target Earnings) for the role is $130,000.00 - $140,000.00\nOur company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. 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