{"id":2095645,"url":"https://alion.io/job/datavant-customer-insights-analyst","title":"Customer Insights Analyst","company":{"id":2448,"name":"Datavant","domain":"datavant.com","url":"https://alion.io/company/datavant","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":100000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-08T16:43:43Z","employer_posted_date":null,"last_verified_at":"2026-10-08T16:43:43Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"This a Full Remote job, the offer is available from: United States\nDatavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.\nBy joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.\nRole Summary:\nThe Customer Insights Analyst will transform customer and operational data into clear, actionable insights for our Payer Retrieval business. This role will collect, analyze, and visualize data to identify trends, monitor performance, and help teams better understand customer needs and business outcomes. The analyst will partner with Customer Success, Operations, and other cross-functional stakeholders to develop dashboards, respond to business questions, and identify opportunities to improve the customer experience and operational performance.\nKey Responsibilities:\nCollect, clean, and analyze customer and operational data from multiple sources to identify trends, patterns, risks, and opportunities.\nDevelop and maintain Sigma dashboards, recurring reports, and performance summaries that provide visibility into key customer and business metrics.\nUse SQL to retrieve, combine, and analyze data in support of reporting and business decision-making.\nMonitor key performance indicators and translate findings into clear, actionable insights for Customer Success, Operations, and business leaders.\nConduct ad hoc analyses to answer questions related to customer performance, medical record retrieval, operational outcomes, and business trends.\nDevelop presentations and visual stories that communicate complex findings in a clear and compelling way.\nPartner with stakeholders to understand business needs, define reporting requirements, and recommend analytical solutions.\nIdentify inefficiencies, performance gaps, and improvement opportunities through quantitative analysis.\nSupport the evaluation of business initiatives by measuring results and assessing their impact on customer and operational outcomes.\nDocument business requirements, metric definitions, analytical methodologies, and key findings.\nValidate data accuracy and consistency across dashboards, reports, and analyses.\nSupport the continued development of scalable reporting and customer insights capabilities within the Payer Retrieval business.\nOther relevant duties and responsibilities as assigned.\nBasic Qualifications:\nBachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems, or a related field.\n3+ years of experience in business analysis, customer insights, data analytics, operations analytics, or a related role.\nExperience working with business intelligence and data visualization tools, including Sigma Computing.\nStrong proficiency in SQL and relational database concepts; familiarity with cloud data warehouses, such as Snowflake. \nStrong analytical and problem-solving skills, with the ability to interpret data and develop actionable insights.\nProficiency in Microsoft Excel and Google Sheets.\nStrong written and verbal communication skills, including the ability to present findings to both technical and non-technical audiences.\nStrong attention to detail and a commitment to data accuracy and quality.\nAbility to manage multiple priorities and collaborate effectively in a fast-paced, cross-functional environment.\nCuriosity and a demonstrated ability to learn new business processes, tools, and data sources quickly.\nHands-on experience building reports in cloud visualization platforms (Tableau, Power BI).\nDesired Qualifications:\nHands-on experience building reports in Sigma Computing \nExperience supporting Customer Success, client-facing, or operational teams through data and insights.\nExperience within healthcare, health technology, payer services, or medical record retrieval.\nFamiliarity with payer operations, risk adjustment, quality programs, or medical record retrieval workflows.\nExperience developing customer-facing or executive-level reports and presentations.\nKnowledge of data modeling, metric development, and dashboard design best practices.\nWe are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.\nAt Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.\nThe range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.\nThe estimated total cash compensation range for this role is:$80,000-$100,000 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.\nThis job is not eligible for employment sponsorship.\nDatavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.\nAt the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.\nDatavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.\nFor more information about how we collect and use your data, please review our Privacy Policy.","description_format":"text","description_chars":7953,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Team Communication & Collaboration","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-10-08T16:43:43Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["seen:0","velocity","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":true},"html_url":"https://alion.io/job/datavant-customer-insights-analyst","json_url":"https://alion.io/job/datavant-customer-insights-analyst.json","meta":{"generated_at":"2026-10-10T02:37:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4844,"day_limit":5000,"remaining_today":156,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2448},"rest":"https://alion.io/mcp/rest/get_company?id=2448"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatavant-customer-insights-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatavant-customer-insights-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatavant-customer-insights-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datavant-customer-insights-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatavant-customer-insights-analyst"}]}