{"id":2368356,"url":"https://alion.io/job/datavant-director-retrieval-operations-inventory-strategy","title":"Director, Retrieval Operations (Inventory Strategy)","company":{"id":2448,"name":"Datavant","domain":"datavant.com","url":"https://alion.io/company/datavant","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":145000,"max":167000,"currency":"USD","period":"year","gross":null,"usd_annual":167000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-10T14:56:24Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-20T07:32:24Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. \nBy joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.\nThe Director, Retrieval Operations - Inventory Strategy is responsible for translating client retrieval demand into actionable inventory plans across retrieval channels, operational teams, and vendor partners. This leader owns inventory forecasting, prioritization, routing, allocation, pacing, and performance governance for Payer Retrieval Operations.\nIn this role, “inventory” refers to the record requests and charts moving through Datavant’s retrieval ecosystem. The Director ensures inventory progresses through the appropriate retrieval channels while balancing client commitments, operational capacity, retrieval yield, service levels, and cost.\nThis leader will build a scalable, data-driven inventory-planning discipline that connects project demand with workforce capacity and daily production requirements. They will partner closely with Operations, Workforce Management, Call Center leadership, Client Success, Product, Engineering, Analytics, Finance, and vendor leadership to identify risks, establish priorities, and improve retrieval outcomes.\nYou Will\nOwn the inventory strategy and planning framework for Payer Retrieval, translating client demand, project milestones, and retrieval targets into actionable weekly and daily operating plans.\nEstablish forecasting, segmentation, and prioritization strategies based on client commitments, project pacing, inventory age, chart density, retrieval method, anticipated yield, service levels, and cost, while continuously assessing inventory health and opportunities to improve flow.\nOwn the strategic framework and business rules for routing inventory across retrieval channels based on provider behavior, inventory characteristics, client requirements, capacity, quality, yield, and cost.\nEvaluate channel and partner performance and adjust inventory distribution to reduce delays, unnecessary touches, and manual intervention while improving retrieval outcomes and cost efficiency.\nMonitor project performance against client commitments, retrieval targets, historical pacing curves, and operating plans, identifying emerging risks and leading recovery planning for inventory that is behind pace, aging, blocked, unmatched, or otherwise not progressing.\nUse scenario planning to evaluate changes in demand, capacity, productivity, channel availability, and client priorities and provide leaders with clear, data-supported recommendations.\nPartner with Workforce Management and operational leaders to connect inventory demand with staffing and capacity plans, translate available capacity into realistic production plans, and adjust prioritization or allocation strategies when constraints arise.\nSupport annual planning, budgeting, and forecasting by connecting client demand, inventory availability, operational capacity, productivity expectations, and financial targets.\nEstablish KPIs, dashboards, and governance routines that measure inventory health, forecasting accuracy, project pacing, routing effectiveness, productivity, retrieval yield, service-level performance, unit economics, and cost.\nPartner with Business Intelligence and Analytics to deliver accurate, actionable reporting and translate complex operational data into clear insights and executive-level recommendations.\nPartner with Product, Engineering, and Analytics to continuously refine inventory prioritization and routing logic, define success measures, evaluate operational impact, and establish a roadmap for future iterations.\nPartner with Call Center leadership, which owns the outreach strategy, to determine how inventory should be segmented between human calls and Voice AI based on inventory characteristics, provider needs, client requirements, complexity, anticipated outcomes, and cost.\nWork cross-functionally to identify and prioritize automation opportunities that reduce manual effort, improve inventory flow, and increase operational efficiency, supporting implementation, measurement, and ongoing optimization.\nLead, coach, and develop the Inventory Strategy team while building strong cross-functional partnerships and serving as a trusted advisor to senior leadership on inventory strategy, project pacing, capacity requirements, operational risks, and retrieval performance.\nWhat You Will Bring to the Table\nBachelor’s degree in business, operations, supply chain, analytics, finance, healthcare administration, or a related field, or equivalent relevant experience.\nEight or more years of progressive experience in operations, inventory planning, demand forecasting, capacity planning, workforce planning, or a related field, including at least three years leading teams.\nExperience translating demand forecasts and business objectives into actionable production, routing, prioritization, and capacity plans in a high-volume, multi-channel service or workflow environment.\nDemonstrated ability to identify performance risks, develop recovery plans, establish operational governance, and influence decisions across organizational boundaries.\nStrong financial and analytical skills, including experience evaluating productivity, capacity, service, yield, cost, and other operational tradeoffs.\nExperience partnering with Product and Engineering to develop and iterate operational technology, automation, AI-enabled workflows, prioritization logic, or decision-support capabilities, including defining requirements and measuring business impact.\nExceptional executive communication skills and the ability to convert complex analysis into clear recommendations and actions.\nProficiency with spreadsheets, data-visualization, business-intelligence, forecasting, or enterprise-planning tools; experience with SQL or similar analytical tools is a plus.\nExperience in healthcare operations, medical-record retrieval, payer operations, vendor management, or another complex service environment is strongly preferred.\nWe are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.\nAt Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.\nThe range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.\nThe estimated total cash compensation range for this role is:\n$145,000—$167,000 USD\nTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.\nThis job is not eligible for employment sponsorship.\nDatavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. \nAt the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.\nDatavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.\nFor more information about how we collect and use your data, please review our Privacy Policy.","description_format":"text","description_chars":9957,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Team Communication & Collaboration","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-10-12T17:06:23Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.735,"p_room":0.55,"age_days":39,"expected_fill_days":29,"reasons":["conf:0","velocity","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":167000,"is_top_pay":true},"html_url":"https://alion.io/job/datavant-director-retrieval-operations-inventory-strategy","json_url":"https://alion.io/job/datavant-director-retrieval-operations-inventory-strategy.json","meta":{"generated_at":"2026-10-20T08:28:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9174,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2448},"rest":"https://alion.io/mcp/rest/get_company?id=2448"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatavant-director-retrieval-operations-inventory-strategy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatavant-director-retrieval-operations-inventory-strategy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatavant-director-retrieval-operations-inventory-strategy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datavant-director-retrieval-operations-inventory-strategy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatavant-director-retrieval-operations-inventory-strategy"}]}