{"id":1435936,"url":"https://alion.io/job/datoms-service-engineer","title":"Service Engineer","company":{"id":3834946,"name":"Datoms","domain":"datoms.io","url":"https://alion.io/company/datoms","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bhubaneswar, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":24000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4417},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-09-29T01:35:54Z","employer_posted_date":null,"last_verified_at":"2026-09-29T01:35:54Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Company Overview:\nDATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilising machine learning, artificial intelligence, and the internet of things. Our scalable solution can be customised to meet the unique needs of each client and is trusted by top companies around the globe.\nJob Description\nThe Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.\nEssential Job Responsibilities\nThe Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change:\nBasic troubleshooting, installation, maintenance and repair on designated equipment.\nCompleting Preventative Maintenance and field modifications.\nOrdering and managing repair parts cycle times.\nKeeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.\nMaintaining daily communications with customers to ensure resolution and proper follow-up.\nMaintaining tools and test equipment and ensuring they are properly calibrated.\nQualifications & Requirements\nB.Tech in Electrical, Electronic or any related field.\nCandidate must have experience in IoT.\n1-3 years experience in Service engineer or related field.\nMust be located in the Bengaluru region.\nPossession of a private bike is needed.\nValid driver's license and good driving record are required.\nProven reliability and accountability for their job responsibilities.\nProficient level of computer skills including MS Word, PowerPoint, and Excel.\nExcellent analytical, interpersonal, and communication skills to relay complex technical issues comprehensibly.","description_format":"text","description_chars":2034,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IoT Platforms & Solutions","IoT Connectivity","Industrial IoT (IIoT)"],"lifecycle":[{"event":"open","at":"2026-09-29T03:00:00Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.745,"p_room":0.9,"age_days":11,"expected_fill_days":16,"reasons":["seen:11","win:mid","comp:junior"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/datoms-service-engineer","json_url":"https://alion.io/job/datoms-service-engineer.json","meta":{"generated_at":"2026-10-12T03:03:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4544,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3834946},"rest":"https://alion.io/mcp/rest/get_company?id=3834946"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdatoms-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdatoms-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdatoms-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/datoms-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdatoms-service-engineer"}]}