{"id":3506450,"url":"https://alion.io/job/dautom-estore-manager","title":"eStore Manager","company":{"id":3884000,"name":"Dautom","domain":"dautom.com","url":"https://alion.io/company/dautom","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab 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satisfaction.\nTo oversee and check the work of the team regularly to ensure that high quality standards are maintained and assist in the development of the team members skills.\nProvide senior management team with consolidated and updated reports, advise them on the way forward\nPlanning and managing E-Commerce functions, build & align operations with existing procedures\nConsolidating product portfolio, managing product uploading and allocation, reviewing stock reports\nManage e-Commerce business operation activities End to End and resolve operational or technical issues\nReviewing website content, and automated procedures for maintenance (category management, CMS, promotions as per guidelines)\nCollaborate closely with the online teams and regional creative agencies, keep product updates on schedule and handle promotion set up\nManage and publish content in the e-commerce platform for product releases, landing pages, campaigns in alignment with the Content Manager\nManage quality assurance of campaigns and product launches\nResponsible for accurate publishing of eStore content and product catalogues.\nSupport in planning, testing and releasing system enhancements to the eStore platforms\nAnalyse product performance and recommend improvements to increase online sales\nResponsible for promotion set-up, price and merchandising content management on eStore platform\nRegular coordination with logistics and customer service teams to ensure customer satisfaction\nRegularly audit competitor activities on local and global level\nBenchmark global best practices and find insights for regional optimization strategy\nManage customer reviews, FAQs and other feedback, and coordinate with operations teams\nAble to produce and assess regular reporting for product and sales performance KPI's\nIncident handling in coordination with eStore Incident Manager\nEssential skills and experience:\nAt least 10+ years experience in a relevant e-commerce company or division\nAbility to handle multiple demands efficiently, while being well organized and maintaining high attention to detail\nComfortable interacting with technical and non-technical stakeholders\nAnalytical skills to be able to track and generate data based insights\nMust possess good interpersonal skills in order to build strong positive business relationships\nSolid understanding of E-Commerce & Digital Marketing best practices\nPossess an innovative, problem-solving, and solutions-oriented mindset\nDemonstrated ability to learn quickly, and manage change effectively\nQualification:\nMaster or Bachelor degree in marketing or similar with at least 10 years of experience in working in e-commerce\nDemonstrated written and communication skills.\nMust be system oriented as well as computer literate and advanced user of MS-Office applications (Word, Excel, PowerPoint, Outlook)\nFluent in 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