{"id":3506537,"url":"https://alion.io/job/dautom-senior-application-support-engineer","title":"Senior Application Support Engineer","company":{"id":3884000,"name":"Dautom","domain":"dautom.com","url":"https://alion.io/company/dautom","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":74000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":881},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apache Kafka","optional":false},{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GraphQL","optional":false},{"name":"Helm","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"MS SQL","optional":false},{"name":"Next.js","optional":false},{"name":"React Native","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false},{"name":"WebSockets","optional":false},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-10-30T05:44:53Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-30T23:37:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Client Introduction:\nIn\nthis role, you will have the opportunity to work closely with one of our\nesteemed clients. This client is a global leader known for its commitment to\nquality and innovation. They have chosen Dautom as their trusted partner for\ntheir upcoming projects\nJob Purpose:\nProvide expert-level support by executing advanced troubleshooting and collaborating with cross-functional teams, to implement impactful solutions, optimizing application support, and ensuring system stability with minimal downtime for end-users.\nMinimum Qualifications & Experience:\nEducational and Professional Qualifications:\nBachelor's degree in IT, Computer Science, Business Information Systems, or a related field.\nCertifications in Azure, AWS (Amazon Web Services) are preferred.\nCertifications in Sitecore next js, Microsoft CRM D365 and Software AG preferred \nIn-depth knowledge of databases, application architecture, troubleshooting methodologies, and performance optimization.\nIn-depth knowledge of scripting languages and automation tools.\nOverall Experience: \n6 - 8 years experience in the Securities / Stock Exchange or another financial institution \nTechnical Skills:\nProficient with Agile methodology, continuous integration and continuous development pipelines \nPrevious experience with configuring and running CI/CD pipeline management and release management preferred \nCollaborate with executive management and department leaders to assess near- and long-term Enterprise Integration Platform needs.\nCreate and maintain documentation as it relates to Enterprise Integration Platform configuration, deployment, custom resources etc\nDeploying Software AG releases cross all environments. (On-Cloud)\nMonitoring the performance of APIs.\nDeveloping Software AG resources like but not limited to Web services, restful APIs, SOAP APIs, software Ag adapters, custom adapters, APIs protocol transformations, Messaging queue (AMQ,JMS and Kafka). \nWorking on file based protocol (SFTP,FTP).\nWorking experience in Web Methods (SoftwareAG) Developer/Integration with JDBC adapter and MX (message XML) and MT (message type) experience.\nWorking experience in Web Services (REST, SOAP, GraphQL (preferred).\nWorking experience in Swift ISO 20022/15022, Swift Translator tool(preferred).\nWorking experience on API Gateway Management for SOAP, REST services and WebSocket (preferred).\nWorking experience in BPM and Nasdaq is preferred or any other financial platform with integrations\nWorking experience in cloud (Azure preferred) mainly in containerization using Docker and Kubernetes\nWorking experience in database querries (preferred mssql, sql)\nWorking experience in Programming language Core JAVA is must.\nWorking experience in XML, HTML, JavaScript (preferred)\nWorking experience with stored procedures a plus\nProficient with understanding and supporting Document management systems preferably OpenText DMS\nProficient with Front End and Back End website support -Sitecore Next JS technologies a plus as well as java based applications\nGood understanding of mobile app support and proficient with react native for android and iPhone preferred \nPrevious experience with any software integrations applications support\nProficient with scripting and automation tools\nExpertise in development (micro service implementation) and administration (Helm chart, server configuration, etc.) activities in JD \n\nBehavioral Skills:\nAbility to work in a diverse team with multiple cultures and technical skill sets\nAbility to proactively find solutions to problems \nCustomer focus mentality \nGood communication skills \n Familiarity with programming languages is an 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