{"id":1712958,"url":"https://alion.io/job/davidson-hospitality-group-information-technology-managertechnical-services","title":"Information Technology Manager/Technical Services","company":{"id":2286001,"name":"Davidson Hospitality Group","domain":"davidsonhospitality.com","url":"https://alion.io/company/davidsonhospitality","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Islamorada, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":157000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2726},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-02T17:50:31Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-20T19:20:53Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Property Description\nThree Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more than a place to work - it’s a chance to be part of one of the most exciting, experience-driven destinations in the Florida Keys. Set across 15 oceanfront acres in Islamorada, the resort features 214 guest rooms, a 72-slip marina, watersports, indoor and outdoor event venues, and nine distinct culinary outlets, along with the only resort water taxi in the Keys and a unique adult-only retreat within the resort. For team members, this means exposure to a wide range of high-energy, guest-facing experiences - from elevated hospitality and events to marina and lifestyle programming. Team members are part of a collaborative, fast-paced environment where they can build diverse skills, contribute creatively, and play a direct role in delivering memorable, shareworthy experiences in one of the most beautiful destinations in the country.\nOverview\nWe are seeking an experienced and service-focused Technical Services Manager to oversee and support IT and technical services across our three-resort collection in beautiful Islamorada, Florida: Amara Cay, La Siesta and Three Waters Resort. This role is responsible for ensuring reliable day-to-day technology operations while providing responsive technical support to resort leaders, team members, and operational departments.\nThe Technical Services Manager will oversee technical service activities, troubleshoot and resolve technology-related issues, help establish and maintain IT policies and procedures, and support the ongoing technology needs of all three properties. Working closely with resort leadership and departments including Operations, Sales, Catering, and Food & Beverage, this position will play an important role in ensuring our technology infrastructure supports seamless resort operations, meetings and events, and exceptional guest experiences.\nWe invite technology professionals who are hands-on, solutions-oriented, highly responsive, and comfortable supporting a dynamic multi-property hospitality environment to apply and become an integral part of our resort leadership team.\nQualifications\nCollege degree or technical equivalent preferred\nMinimum of 3 years experience providing audio/technical support\nComputer skills in Microsoft office, Excel, Word, PowerPoint, Delphi, Outlook, AE Enterprise, Windows and Mac\nExcellent organizational, interpersonal, communication skills\nPrevious supervisory/management experience and skills.\nExperience managing and scheduling projects\nBenefits\nDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.\nIn keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.\nMultiple Tiers of Medical Coverage\nDental & Vision Coverage\n24/7 Teledoc service\nFree Maintenance Medications\nPet Insurance\nHotel Discounts\nTuition Reimbursement\nPaid Time Off (vacation, sick, bereavement, and Holidays). \n401K Match\nWorking at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. 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