{"id":3097192,"url":"https://alion.io/job/davidson-hospitality-group-reservation-coordinator","title":"Reservation Coordinator","company":{"id":2286001,"name":"Davidson Hospitality Group","domain":"davidsonhospitality.com","url":"https://alion.io/company/davidsonhospitality","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":66000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T16:28:40Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T15:01:23Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Overview\nJoin Our Team as a Reservation Group Coordinator!\nAre you detail-oriented, organized, and passionate about delivering exceptional guest experiences? We’re looking for a Reservation Group Coordinator to join our dynamic hospitality team! In this pivotal role, you’ll be the key connection between our sales, events, and front office teams-ensuring every group reservation runs smoothly from start to finish.\nYou’ll handle room blocks, reservations, and guest details with precision and care, providing exceptional service that reflects our commitment to excellence. The ideal candidate thrives in a fast-paced environment, communicates effortlessly with clients and colleagues, and takes pride in accuracy and efficiency. If you’re ready to grow your hospitality career and play a critical role in creating memorable stays, we’d love to have you on board!\nKey Responsibilities:\nManage group rooming lists, reservations, and billing details.\n\nCommunicate with clients and internal departments to ensure flawless group experiences.\n\nProcess group changes, cancellations, and special requests.\n\nMonitor inventory to optimize room block utilization.\n\nPrepare and distribute reports for group status and pick-up.\n\nMaintain accurate records in the property management system.\n\nProvide exceptional customer service to internal and external guests.\n\nSupport the Reservations and Sales teams as needed.\n\nQualifications\nPrevious hotel or reservations experience preferred.\n\nStrong organizational and multitasking skills.\n\nExcellent written and verbal communication abilities.\n\nHigh attention to detail and accuracy.\n\nProficiency with Microsoft Office and property management systems (Opera or similar).\n\nAbility to work collaboratively across departments.\n\nStrong customer service mindset and professional demeanor.\n\nBachelor’s degree or equivalent hospitality experience preferred.\n\nBenefits\nDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.\nIn keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.\nMultiple Tiers of Medical Coverage\nDental & Vision Coverage\n24/7 Teledoc service\nFree Maintenance Medications\nPet Insurance\nHotel Discounts\nTuition Reimbursement\nPaid Time Off (vacation, sick, bereavement, and Holidays). \n401K Match\nWorking at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. 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