{"id":3019649,"url":"https://alion.io/job/davidson-hospitality-group-spa-concierge","title":"Spa Concierge","company":{"id":2286001,"name":"Davidson Hospitality Group","domain":"davidsonhospitality.com","url":"https://alion.io/company/davidsonhospitality","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1212},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T17:31:16Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-01T21:08:18Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Property Description\nNestled in the upscale Mountain Brook community just outside Birmingham, Alabama, Hotel Wildemont, Autograph Collection blends artistic expression with elevated Southern hospitality to create an award-worthy luxury boutique experience.\nThis distinctive AAA Four Diamond property blends curated art, inspired design, and memorable guest experiences - from our renowned Poseidon Spa and vibrant rooftop restaurant and bar to interactive wine-blending and cooking classes that showcase farm-to-table culinary excellence.\nWith elegant guest rooms and suites, thoughtfully designed event spaces, and a celebrated art gallery featuring works by local and international artists, we offer more than a stay - we offer a lifestyle. Join our team and help deliver unforgettable moments in a setting that celebrates creativity, culture, and genuine service.\nOverview\nWe are looking for a friendly and customer service-oriented Spa Receptionist to join our team! The ideal candidate will have exceptional communication skills, a welcoming demeanor, and a passion for helping others feel relaxed and rejuvenated. As a Spa Receptionist, you will be responsible for greeting guests, scheduling appointments, handling payments, and providing general support to the spa staff. You will also have the opportunity to promote and sell spa products and services to guests, so a background in sales is a plus. If you are a team player who thrives in a fast-paced environment and enjoys providing exceptional service to others, we want to hear from you!\nResponsibilities\nThe Spa Receptionist will meet and greet customers with a positive and friendly attitude. Check them in for services, make appointments, take payments, provide daily maintenance of the spa's lobby or reception area. Provide information to guests about available facilities and activities. Promote a fun and relaxing atmosphere for guests. Explain and enforce the rules and regulations of the facility. Welcome and accommodate all guests; anticipate and address guests' service needs; assist individuals with disabilities.Qualifications\nHigh school diploma or equivalent\nMinimum of 1-2 years of experience in a customer service role, preferably in the hospitality or spa industry\nExcellent communication skills and ability to multitask\nStrong attention to detail and organizational skills\nAbility to work flexible hours, including evenings, weekends, and holidays\nBasic computer skills, including experience with booking and scheduling software\nSales experience is a plus\nBenefits\nDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.\nIn keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.\nMultiple Tiers of Medical Coverage\nDental & Vision Coverage\n24/7 Teledoc service\nFree Maintenance Medications\nPet Insurance\nHotel Discounts\nTuition Reimbursement\nPaid Time Off (vacation, sick, bereavement, and Holidays). \n401K Match\nWorking at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. 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