{"id":1505152,"url":"https://alion.io/job/davidsonhospitality-j1-front-office-interntrainee","title":"J1 Front Office Intern/Trainee","company":{"id":2286001,"name":"Davidson Hospitality Group","domain":"davidsonhospitality.com","url":"https://alion.io/company/davidsonhospitality","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Islamorada, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":408},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T05:18:47Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-05T20:14:07Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Property Description\nThree Waters Resort & Marina, a Marriott Tribute Portfolio Resort, offers more than a place to work - it’s a chance to be part of one of the most exciting, experience-driven destinations in the Florida Keys. Set across 15 oceanfront acres in Islamorada, the resort features 214 guest rooms, a 72-slip marina, watersports, indoor and outdoor event venues, and nine distinct culinary outlets, along with the only resort water taxi in the Keys and a unique adult-only retreat within the resort. For team members, this means exposure to a wide range of high-energy, guest-facing experiences - from elevated hospitality and events to marina and lifestyle programming. Team members are part of a collaborative, fast-paced environment where they can build diverse skills, contribute creatively, and play a direct role in delivering memorable, shareworthy experiences in one of the most beautiful destinations in the country.\nOverview\nAre you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.\nSummary:\nProvide exceptional customer service, creating a positive first impression for guests\nEfficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency\nRespond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy\nAssist guests with recommendations and information about local attractions, dining options, and hotel amenities\nCollaborate with other departments to ensure seamless guest experiences\nMaintain a clean and organized front desk area\nHandle cash and credit card transactions accurately\nDemonstrate a strong attention to detail and a proactive approach to guest satisfaction\nJoin our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!\nQualifications\nPrevious experience in a customer service role, preferably in a hotel or hospitality environment\nExcellent communication and interpersonal skills\nPrevious cash handling experience required\nStrong problem-solving abilities and the ability to remain calm under pressure\nProficiency in computer systems and knowledge of hotel property management software\nOutstanding organizational and multitasking skills\nAvailability to work flexible schedules, including evenings, weekends, and holidays\nHigh School diploma or equivalent\nBenefits\nDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.\nIn keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.\nMultiple Tiers of Medical Coverage\nDental & Vision Coverage\n24/7 Teledoc service\nFree Maintenance Medications\nPet Insurance\nHotel Discounts\nTuition Reimbursement\nPaid Time Off (vacation, sick, bereavement, and Holidays). \n401K Match\nWorking at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. 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