{"id":4103912,"url":"https://alion.io/job/davies-group-administration-assistant","title":"Administration Assistant","company":{"id":672845,"name":"Davies Group","domain":"davies-group.com","url":"https://alion.io/company/davies-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":27,"ghost_share":0,"stale_share":0,"repost_share":0.074,"time_to_fill_p50_days":14,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stoke-on-Trent, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T22:13:45Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-15T18:18:41Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Davies are looking to recruit a Customer Relations Administrator to join our team on a 12 month contract in our Stoke office . As a Customer Relations Administrator, you’ll be ensuring our policyholders and clients receive exceptional service and a speedy resolution to their insurance claim queries. There are no specific qualifications that we demand for the role; and although we welcome those with previous industry experience or experience handling data subject access requests, it’s transferable skills and qualities that we value here at Davies.\nWhat will your day look like:\n\nCommunicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country\nAssessing and acknowledging all data or information requests as appropriate\nCo-ordinate the collation of all data relevant to data subject access requests\nEfficiently handling client and policyholder queries, whilst following standard procedures\nEnsuring compliance with our contractual and regulatory requirements\nRecording full and accurate updates within our systems\nContributing to a happy team working environment\nKnowledge and Abilities:\n\nPrevious experience with handling data subject access requests would be advantageous\nA professional and adaptable communication style - both written and verbal\nEfficient administrative skills\nA keen eye for detail\nStrong numeracy, literacy, and IT skills\nA proactive attitude, and an enthusiastic approach\nBenefits\nCareer & Purpose\nDavies Innovation Lab\nLeadership training programme\nFunding for professional qualifications\nThrive at Davies; learning opportunities\nEnvironmental & Social\nThe Davies Foundation\nLocal charity funding\nPennies To Heaven\nEmployee Resource Groups\nEmployee volunteering programme\nFinancial Health\nPension, 5% employee and 5% employer contribution\nMy Choices at Davies provides; High Street discounts and Financial wellbeing hub\nLife assurance: x4\nRefer a Friend\nCycle to Work Scheme\nLease car salary sacrifice\nDavies Incentive Plan\nEnhanced maternity, paternity and adoption pay\n Mental, Physical & Emotional Wellbeing\nWellbeing centre; move, munch, money & mind focus\nDiscounts with 100's of UK retailers\nEAP; 24/7 confidential helpline\n25 days holiday, increases to 26 days after 5 years and 27 after 10 years\nFlexible working\nDress for your day\nInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage\nFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan","description_format":"text","description_chars":2572,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services","Business Process Outsourcing (BPO)","InsurTech"],"lifecycle":[{"event":"open","at":"2026-11-11T22:13:45Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-15T09:21:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.87,"p_room":1,"age_days":4,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/davies-group-administration-assistant","json_url":"https://alion.io/job/davies-group-administration-assistant.json","meta":{"generated_at":"2026-11-15T21:20:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16395,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672845},"rest":"https://alion.io/mcp/rest/get_company?id=672845"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdavies-group-administration-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdavies-group-administration-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdavies-group-administration-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/davies-group-administration-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdavies-group-administration-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4103912}},{"tool":"search_jobs","arguments":{"company":"davies-group.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4103912},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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