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Hybrid
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 22, 2026. Davies Group scores A on the Alion truth index.

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Davies Group is a professional services and technology firm that handles claims, insurance, legal and consulting work for insurers, financial services companies and other highly regulated organisations, headquartered in London. The group employs more than 8,500 people in over 20 countries with large operational centres in the UK and the US, serves more than 1,700 clients, and includes the insurance law firm Keoghs and a global capability centre in India. Its openings are mostly for claims and file handlers, transportation adjusters, solicitors and paralegals, customer service advisors, accountants and .NET engineers across the UK, North America and India.

The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers.

The role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers’ strategic decision making.

There will be exposure to several types of fraud work consisting of the following types of claim:

  • Bogus Passenger
  • Staged/Contrived
  • Fraudulent Exaggeration
  • Induced accidents
  • Low Speed Impact
  • Late Notification Claims
  • Credit Hire Fraud
  • MIB Claims
  • Organised Crime
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