{"id":2367328,"url":"https://alion.io/job/dawar-consulting-senior-systems-support-engineer","title":"Senior Systems Support Engineer","company":{"id":3853998,"name":"Dawar Consulting","domain":"dawarconsulting.com","url":"https://alion.io/company/dawar-consulting","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pleasanton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":79,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":158000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"FortiGate","optional":false},{"name":"ServiceNow","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:52:16Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T14:38:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Our client, a world\nleader in life sciences and biotechnology, is looking for a “Senior\nSystems Support Engineer\" based in Pleasanton, CA.\nJob Duration: Long\nTerm Contract (Possibility Of Extension)\nPay Rate : $79/hr on W2\nCompany Benefits: Medical, Paid Sick\nleave, 401K\nTravel: Local travel to Santa\nClara, CA as needed\nJob Overview\nSeeking a Senior\nSystems Support Engineer to support laboratory instruments, software, and\nnetworked systems used across R&D and Clinical Operations. This role has a strong\nfocus on networking and connectivity, along with hands-on instrument\ninstallation, qualification, maintenance, and troubleshooting.\nKey Responsibilities\nInstall,relocate, deinstall, qualify, and perform preventive maintenance and\nrepairs on laboratory instruments and systems.\n\nTroubleshootinstrument hardware, software, and network connectivity issues and perform\nroot-cause analysis.\n\nManageIP addressing and connectivity for networked laboratory instruments.\n\nConfigureand troubleshoot Fortigate firewalls, VLANs, switches, routing,\nDNS/DHCP, and related network infrastructure.\n\nProvideonsite and remote IT/networking support for R&D and laboratory\nenvironments.\n\nManageservice requests and coordinate/triage issues through ServiceNow.\n\nDocumentservice, maintenance, and qualification activities accurately in equipment\nmanagement systems.\n\nExecuteand support IQ/OQ qualification activities and work within applicable\nFDA/ISO requirements.\n\nProvidetechnical guidance and training to team members as expertise develops.\n\nRequired Qualifications\nAssociatedegree in Electrical/Electronic Engineering, Computer Science,\nIT/Networking, or equivalent experience.\n\n5+years of experience supporting medical/laboratory equipment and/or\nnetworked systems in R&D, hospital, or clinical laboratory\nenvironments.\n\nHands-onexperience with IP addressing/subnetting, VLANs, switches, routers, and\nfirewalls.\n\nDirectexperience configuring and troubleshooting Fortigate or similar\nfirewall/network security appliances.\n\nWorkingknowledge of TCP/IP, DNS, DHCP, VPN, and firewall rules.\n\nPreferred\nNetworkingcertification such as CCNA, Network+, or Fortinet certification.\n\nIf interested, please\nsend us your updated resume at\n /","description_format":"text","description_chars":2269,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Biotechnology"],"lifecycle":[{"event":"open","at":"2026-10-12T16:52:16Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:2","agency","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":158000,"is_top_pay":true},"html_url":"https://alion.io/job/dawar-consulting-senior-systems-support-engineer","json_url":"https://alion.io/job/dawar-consulting-senior-systems-support-engineer.json","meta":{"generated_at":"2026-10-13T17:48:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27195,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3853998},"rest":"https://alion.io/mcp/rest/get_company?id=3853998"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdawar-consulting-senior-systems-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdawar-consulting-senior-systems-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdawar-consulting-senior-systems-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dawar-consulting-senior-systems-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdawar-consulting-senior-systems-support-engineer"}]}