Technical Environment Engineer

Technical Environment Engineer

We are currently seeking a Technical Environment Engineer to join a dynamic development team supporting one of our major financial clients.

• Job Type: Permanent
• Work Model: Hybrid (3 days in office)
  • 2 days - Downtown Toronto
  • 1 day - North York
• Start Date: Immediately

Role Summary

The Technical Environment Engineer is responsible for ensuring the stability, performance, and availability of QAT and non-production environments across complex enterprise platforms. This role leads incident triage and resolution, performs advanced technical troubleshooting, and serves as a key liaison between application teams, infrastructure teams, and external partners. Exceptional communication skills and strong ownership are essential to drive timely issue resolution and continuous improvement.

Must Have Skills

• 1-3 years of experience in QA, web development, supporting QAT and non-production environments in enterprise-scale systems
• Strong experience handling, prioritizing, and resolving incidents and service requests using tools such as JIRA and ServiceNow
• Proven ability to analyze system, application, and infrastructure logs to diagnose and resolve issues
• Experience performing QA activities including functional testing, regression testing, integration testing, and user acceptance testing (UAT)
• Solid understanding of APIs, endpoints, and service integrations
• Hands-on experience with Dynatrace, OpenShift, ELK stack, and AWS
• Ability to lead incident triage, escalation, and root cause analysis activities
• Extremely strong communication skills, with the ability to collaborate effectively with multiple internal and external teams

Nice to Have

• Hands-on coding or scripting experience (e.g., Java, Python, Shell, PowerShell)
• Experience supporting cloud-native, containerized, or microservices-based architectures
• Familiarity with CI/CD pipelines, deployment processes, and release management
• Prior experience in financial services or other highly regulated environments
• Experience creating and maintaining runbooks, operational documentation, and knowledge articles in Confluence
• Experience mentoring junior engineers or providing technical leadership

Education

• Bachelor’s degree or diploma in Computer Science, Information Technology, Engineering, or a related field
• Equivalent professional experience may be considered in lieu of formal education

We thank all applicants for your interest and referral. However, only qualified candidates selected for an interview will be contacted. Must reside in Toronto area.