{"id":2895131,"url":"https://alion.io/job/dayforce-payroll-delivery-manager","title":"Payroll Delivery Manager","company":{"id":175960,"name":"Dayforce","domain":"dayforce.com","url":"https://alion.io/company/dayforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":154000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T04:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T15:09:49Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"About the Opportunity \nDayforce is currently seeking a Full-Time Salaried Payroll Delivery Manager I to join our Dayforce Managed Team. The role focuses on collaborative leadership of Payroll specialists for an assigned book of clients. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.\nThe ideal candidate will have a strong background in effectively managing clients relationships, support process sustainability, indirectly managing the payroll specialists and being a strong consultative partner. They will also have an in-depth working knowledge of US/Canadian payroll, year- end processing, projects management, own day to day deliverables and has an “I own it” attitude with a “Be the Difference” passion to deliver exceptional results.\nWhat you’ll get to do\nManage a broad scope of day-to-day operations with agility and through continual change.\nMaintain oversight across multiple internal departmental actions, items and work to resolve within tight time deadlines \nAccountable and responsible for overall quality control and auditing to ensure accuracy and low error or defect percentage, leads efforts to continually improve in these areas.\nEnsure adherence to contract and service level agreements (SLA) compliance by measuring and monitoring quality\nThink and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements to effectively increase value \nBe a subject matter expert of Dayforce and Client information and make recommendations to internal and external leaders\nTrack workflow processes, managing tasks and removing bottlenecks to meet timelines\nMake recommendations on resource utilization to provide maximum efficiency\nSupport (existing and new) clients and internal teams throughout various client life cycles\nConsistently and successfully assist in project planning and project rollout\nPlan and coordinate Operational tasks and readiness for Parallel and Dry Run Testing\nAssist in directing Payroll Specialists to the necessary tools, provide coaching and training to the team.\nAssist in establishing standards and best practices to initiate/create document standard operating procedures.\nPrepare and present metrics, business reviews, processes, changes and other items to internal and external front line or executives\nCreate and maintain positive internal/external relationships with various teams and external partners\nProvide world-class customer service in all aspects of the job\nCreate, enhance, support and promote cross-functional training and create a network of cross-functional internal partners.\nComplex product, payroll and offering knowledge is essential, as it requires specific detailed knowledge and the capabilities to accomplish assigned tasks.\nCommunication skills are essential, you must be able to transfer all information to others (clients, leaders, co-workers) effectively and efficiently.\nHave an “I own it” attitude about deliverables and projects from start to finish\nApprove payrolls while adhering to compliance guidelines before commit\nResponsible for year-round compliance and control efforts\nPerform frequent employer level audits to ensure accuracy of payroll and tax setups based on legislative compliance or obtains internal partnership to do so\nManage or perform the quarter and year end process among the payroll team and internal partners to execute payroll requirements on time and accurately\nSkills and Experience we Value\nA minimum of 2 to 4 years of payroll knowledge and experience in high volume payroll operation and managing end to end US payroll (Includes Balancing, Quarter End (US), ROE (CA), Tax, Garnishments, Legislation & Year End)\nEnd to end payroll experience a plus with strong analytical and technical expertise\nMeticulous planning, organizational and resolution skills for payroll operational items at a client level, including positive change management abilities\nMust have excellent verbal and written communication skills with the ability to communicate clearly and effectively with leadership, internal partners and customers\nBachelor’s Degree desired or equivalent work experience\nEnthusiasm, a strong work ethic, and optimistic attitude\nThe ability to be a strong team-player, especially in high-pressure, fluid situations.\nThe ability to travel intermittently\nRoutine flexibility in work schedule to support clients and team based on business needs. Candidate should be available to support operational hours of work between 8am-8pm Eastern Standard Time (EST). Weekends and public holiday work may be required.\nWhat would make you really stand out \nPayroll certification highly desired.\nExperience with Canadian payroll extremely desirable\nEnthusiastic and passionate about being engaged and collaborating.","description_format":"text","description_chars":4886,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-20T04:23:24Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":4,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.542,"p_room":0.55,"age_days":30,"expected_fill_days":23,"reasons":["conf:1","stale_co","velocity","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/dayforce-payroll-delivery-manager","json_url":"https://alion.io/job/dayforce-payroll-delivery-manager.json","meta":{"generated_at":"2026-10-22T17:39:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175960},"rest":"https://alion.io/mcp/rest/get_company?id=175960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdayforce-payroll-delivery-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdayforce-payroll-delivery-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdayforce-payroll-delivery-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dayforce-payroll-delivery-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdayforce-payroll-delivery-manager"}]}