{"id":2895165,"url":"https://alion.io/job/dayforce-services-consultant-3","title":"Services Consultant","company":{"id":175960,"name":"Dayforce","domain":"dayforce.com","url":"https://alion.io/company/dayforce","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4500,"max_usd":12000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-05-07T04:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T07:43:13Z","board_verified":true,"closed_at":null,"days_open":168,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":168},"description":"About the Opportunity\nThe Services Consultant is responsible for all phases of a new client coming onto Dayforce’s system or an existing client upgrading to a new Dayforce processing product. They work in a project team to provide clients with effective solutions that are aligned to our commitment of reliable, repeatable and quality implementation practices. \nWhat you'll get to do\nAbility to translate business process requirements into configuration requirements for the Dayforce Solution purchased with differing levels of complexity. \nWill work in conjunction with Project Manager and Project Team in the completion of an implementation. \nPromotes teamwork among those working on the implementation, developing a working relationship with internal resources, customers and peers. \nWorks independently at resolving project issues and escalating when appropriate. \nDemonstrates an in-depth understanding of Payroll/ HR environment as well as an exposure to many sub-functions within it. E.g. Finance, benefits administration, labour relations, training development, and technical environments. \nConducts preliminary interviews with client to review changes, needs and processes to complete the implementation successfully. Process may include formal needs analysis, gap and fit analysis. \nPrepares customer for completion of an implementation. Reviews processes with client pertaining to product. Will work with the client to process pre-input reports, run interfaces and time & attendance imports. Provides hands-on training to customers with input of first live payroll. Reviews Service checklist to ensure client understands how to enter payroll items not covered during live inputs. \nTests and documents and custom solutions for customers. Problems are often unprecedented and may require analytical skill and detailed problem determination to provide the appropriate resolution, coordination and implementation of customized front end and/or core end solutions. \nDesign and execute system integration and user acceptance tests. \nResponsible for quality of implementation. Assesses quality by reviewing the testing of all back-end changes implemented, verifying ID and password information after installation, and confirming correct billing and remittance set-ups. \nEnsures a smooth transition to service team. \nResponsible for contributing to project plans and ensuring project is on time, meets and/or exceeds client expectations and follows internal processes.\n Skills and experience we value\nAbility to form great customer relationships\nAbility to consult customer on business needs\nAbility to engage with multiple projects & customers at the same time and manage priorities accordingly\nExcellent organization, communication, and collaboration skills\nAbility to lead and facilitate customer workshops and sessions\nStrong analytical and problem-solving skills\nPrior functional experience with Dayforce HCM would be an asset\nPrior consultative experience with employee data integration or HCM software\nProficient in Microsoft Office products\nBachelor’s degree in Business, Management, IT, or any IT related field\n2-5 years’ of HCM consulting experience with an HCM software provider preferably with a focus on core modules (WFM, Payroll and/or Core HR)\nExcellent English, written and spoken is required\nAnalytical thinking is required\nExcellent documentation skills\nSuperior customer support experience\nExperience working with North American clients and vendors a benefit","description_format":"text","description_chars":3481,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-20T04:23:24Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.126,"p_room":0.28,"age_days":168,"expected_fill_days":18,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/dayforce-services-consultant-3","json_url":"https://alion.io/job/dayforce-services-consultant-3.json","meta":{"generated_at":"2026-10-22T09:47:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6690,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175960},"rest":"https://alion.io/mcp/rest/get_company?id=175960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdayforce-services-consultant-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdayforce-services-consultant-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdayforce-services-consultant-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dayforce-services-consultant-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdayforce-services-consultant-3"}]}