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Customer Service Representative (Full-Time)

Dayton Freight Lines • Transportation & Logistics • Logistics • 21 days ago
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Location
In office (Lexington)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Sep 30, 2026.

Overview
Company
Impact
Profile match

Dayton Freight Lines

Founded in 1981, Dayton Freight Lines, Inc. is a private freight transportation and logistics enterprise specializing in regional less-than-truckload (LTL) shipping. Headquartered in Dayton, Ohio, United States, the company serves commercial shippers, manufacturers, and distributors across the Midwest and Central United States. Through its union-free operational model, extensive network of service centers, direct fleet capabilities, and specialized shipping options - including guaranteed expedited delivery, temperature-controlled transport, and strategic partner alliances - it provides high-density regional freight consolidation and supply chain distribution solutions.
daytonfreight.com • HQ: Dayton, United States • Road Transport • Logistics • 5000+ employees • Est. 1981
Tech stack of Dayton Freight Lines

Overview

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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