{"id":2458466,"url":"https://alion.io/job/dazn-crm-manager","title":"CRM Manager","company":{"id":51631,"name":"DAZN","domain":"dazn.com","url":"https://alion.io/company/dazn","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":47},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T16:39:50Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-26T18:31:22Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The Role\nAre you a CRM manager with a passion for sport? Are you confident with data with an eye for creative? Have you delivered acquisition/retention communications and reported on engagement in a target driven environment? Are you a creative problem solver, organised and confident in an agile environment like sport. If so, you are the manager we are looking for.\nAs CRM Manager, you will be confident in delivery; building segmentation and planning in multiple markets with multiple sports. You will be creative with personalisation and experienced in leveraging our data and insights for your decision making, maximising results. Familiar with implementing automations, the role will be required to analyse results, optimise against findings and communicate performance.\nDAZN is a fast-paced, commercial environment and you will be expected to manage several workstreams concurrently, so efficient time and project management skills are paramount. Working across the international business, you will harness expertise from product, tech, content, UX, data and analytics to deliver our CRM output for fans around the world, so managing stakeholder relationships well will be key.\nLike sport, no day will be the same and your projects will cover - BAU CRM comms to engage customers with sport on DAZN, initiatives to drive global revenue, optimisations and testing, and tactical outputs for commercial growth.\nWhat You'll Be Doing:\nWork with local teams to build out customer lifecycle strategy across the globe driving our revenue and subscriber growth targets. \nDeliver against CRM targets and be agile in your output to meet channel contribution week-on-week. Maximising cross sell and up sell opportunities across subscription tiers. \nDrive the benchmark for best in class CRM across the industry with deep knowledge of what is currently in market and via insights\nDeliver personalisation and segmentation for optimal conversion and engagement. Utilise data availability and technical capabilities to push the boundaries of CRM. \nLead testing and optimisation of our CRM creative & brand direction in collaboration with DAZN marketing and creative. \nWhat You'll Bring:\n+1 years’ experience in a CRM role in a subscription business and / or at a sports right holder(s). \nComfortable working in a fast paced, dynamic and international environment. \nYou’ll bring strong problem-solving skills, along with an ability to manage a focused workload, to tight deadlines. \nA passion for sport, with a deep understanding of what it means to be a fan across multiple sports. \nExcellence in stakeholder management. DAZN, is a multinational matrix organisation and you will be expected to influence the decisions of senior leaders in each market. \nBenefits\nBenefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.","description_format":"text","description_chars":3137,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T16:39:50Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.655,"p_room":0.45,"age_days":13,"expected_fill_days":9,"reasons":["conf:1","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/dazn-crm-manager","json_url":"https://alion.io/job/dazn-crm-manager.json","meta":{"generated_at":"2026-10-26T19:13:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25899,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51631},"rest":"https://alion.io/mcp/rest/get_company?id=51631"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdazn-crm-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdazn-crm-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdazn-crm-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dazn-crm-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdazn-crm-manager"}]}