{"id":2112677,"url":"https://alion.io/job/dazn-technical-incident-commander","title":"Technical Incident Commander","company":{"id":51631,"name":"DAZN","domain":"dazn.com","url":"https://alion.io/company/dazn","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":63000,"period":"year","method":"role_country_seniority_unknown","sample_n":112},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon S3","optional":false}],"status":"live","first_seen_at":"2026-10-07T22:47:13Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-17T16:17:47Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Why Join DAZN?\n\nDAZN is one of the world’s leading sports streaming platforms, delivering live and on-demand content to millions of fans across the globe. In an always-on environment, service continuity is critical. As a Technical Incident Manager, you’ll be at the forefront of restoring services when issues arise, owning the process of critical incident response across our global tech infrastructure. This is your opportunity to directly influence the availability, performance, and integrity of the product used by millions daily. If you're passionate about rapid troubleshooting, operational excellence, and leading under pressure, this is your arena. \nThe Role:\n\nAs a Technical Incident Manager n our Global Live Operations team, you’ll be responsible for managing all critical technical incidents (S1-S3) across DAZN’s platforms and services. This is a hands-on, high-impact role where you’ll lead service restoration efforts, coordinate technical teams, and drive rapid problem resolution while ensuring quality communication with the business. Be part of a 1 in 4 on-call rotation, supporting major live events.\nYou’ll also be instrumental in operationalising new projects, defining monitoring requirements, and ensuring support readiness. 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