{"id":1904944,"url":"https://alion.io/job/dbs-associate-branch-manager-consumer-banking-group-5","title":"Associate, Branch Manager, Consumer Banking Group","company":{"id":451141,"name":"DBS","domain":"dbs.com","url":"https://alion.io/company/dbs-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":232,"ghost_share":0,"stale_share":0.948,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandya, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T12:32:30Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-01T15:21:56Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Business Function\nAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.\nJob Purpose\nDrive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch\nEnhance existing relationships with customers and build new relationships to increase the customer base\nEnsure compliance with all applicable external and internal regulations and guidelines\nKey Accountabilities\nDrive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head\nDevelop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets\nOwner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets\nDevelop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget\nJob Duties and Requirements :\nGenerate sales through assets, liability and other banking products as well as TPPMonitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any\nBuild and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions\nReduce customer dormancy and customer attrition\nEnsure branch target achievement through effective upselling and cross selling\n\nDevelop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively\nEnsure effective execution of marketing campaigns and conversion of customer referrals\nDrive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships\nAddress customer queries and grievances escalated by the branch personnel in a timely manner\nEnsure Lead sharing with respective Business like IBG for Assets etc.\nManage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting\nSupport the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit\nProvide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.\nTake overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel\nDrive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members\nRequired Experience\n6-8 years in handling Branch of a reputed Bank\nEducation / Preferred Qualifications\nMBA\nCore Competencies\nExcellent interpersonal and communication skills\nAbility to build strong relationships with clients.\nResponsible\nAbility to meet deadlines.\nKnowledge about internal/external regulations.\nTechnical Competencies\nGood Computer Knowledge\nWork Relationship\nEffective communication between self and superior\nInter-personal skills & team player\nDisplay of RED Attitude (Reliable, Easy to deal with & Dependable)\nDBS India - Culture & Behaviors\nDBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:\nEnsure Customer Focus by Delighting Customers & Reduce Complaints\nBuild Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation\nEnhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement\nMaintain the Highest Standards of Honesty and Integrity\nApply Now\nWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.\nLocation:\nMandyaJob:\nRelationship ManagementSchedule:\nRegularEmployee Status:\nFull time","description_format":"text","description_chars":4733,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-05T12:32:30Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.543,"p_room":0.75,"age_days":26,"expected_fill_days":37,"reasons":["conf:6","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/dbs-associate-branch-manager-consumer-banking-group-5","json_url":"https://alion.io/job/dbs-associate-branch-manager-consumer-banking-group-5.json","meta":{"generated_at":"2026-11-01T21:20:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32690,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":451141},"rest":"https://alion.io/mcp/rest/get_company?id=451141"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdbs-associate-branch-manager-consumer-banking-group-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdbs-associate-branch-manager-consumer-banking-group-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdbs-associate-branch-manager-consumer-banking-group-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dbs-associate-branch-manager-consumer-banking-group-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdbs-associate-branch-manager-consumer-banking-group-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1904944}},{"tool":"search_jobs","arguments":{"company":"dbs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1904944},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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